[jitsi-dev] jitsi uninstaller can not remove autorun registry key


#1

Hi

On Windows 7, uninstalling Jitsi stops with the attached error message
(Could not delete key \Software\Microsoft\Windows\CurrentVersion\Run)

The only way out is to "Ignore" that error message.

FYI

Alex


#2

Thank you for the report!

I have not experienced such a failure and I know of no earlier reports
related to it. Could you please give a bit more information about the
way that you got that registry key to be written? Аid you have the
option checked in the setup or did you check it in the application
later on? Did you install, run and uninstall the application with the
same user or were there multiple users involved?

···

2012/7/6 Alexandros Papadopoulos <alexandros.papadopoulos@member.fsf.org>:

On Windows 7, uninstalling Jitsi stops with the attached error message
(Could not delete key \Software\Microsoft\Windows\CurrentVersion\Run)


#3

Good question. I clearly don't remember exactly what I did on that
computer, but I attempted to reproduce it, and it _did_ happen again.

In this instance (latest build, Win7 32-bit) I installed & uninstalled
Jitsi as the same (admin) user, and I selected the option to "always
run on Windows startup" (or whatever the wording is) from the
installer.

Unfortunately the error message does not give me the full path to the
registry key, but it seems to imply it's trying to delete the entire
"Run" key/folder/whatyoucallthesethings, which seems to me no
application should be allowed to do - since other apps may have
autorun entries under that "Run" key.

If you give me the full path of the key the installer is trying to
delete (e.g. is it under HKLM, HKCU etc) I can have a look for what
else is there, permissions etc.

Cheers

Alex

···

On 6 July 2012 16:26, Lyubomir Marinov <lubo@jitsi.org> wrote:

2012/7/6 Alexandros Papadopoulos <alexandros.papadopoulos@member.fsf.org>:

On Windows 7, uninstalling Jitsi stops with the attached error message
(Could not delete key \Software\Microsoft\Windows\CurrentVersion\Run)

Thank you for the report!

I have not experienced such a failure and I know of no earlier reports
related to it. Could you please give a bit more information about the
way that you got that registry key to be written? Аid you have the
option checked in the setup or did you check it in the application
later on? Did you install, run and uninstall the application with the
same user or were there multiple users involved?