[jitsi-dev] jitsi meet audio bug regression and sip dialout?


#1

Hi guys,

I updated yesterday my jitsi-meet installation using the nightly debian
repo and I've noticed a few things.

It seems that after updating, now my jabra USB headset is only recognized
for its mic, not for audio output like before (in other words, in both up
to date Chrome and Ffox there's no option to switch audio out through the
headset but merely the default audio out - speakers). This was not a
problem with my previous installation dated a few months old.

Also, I noticed there is no longer a sip dialout menu, but instead a
dialout to PSTN only (presumably also over some SIP trunk).

My question is what repo should I use to get back the sip dialout
functionality and has anyone else noticed the same problem re audio out in
yesterday's nightly build?

Cheers,

Peter


#2

Yes this is a known issue and hope we can push a fix soon into stable.
Check out http://lists.jitsi.org/pipermail/users/2017-June/013147.html
for more info.

Regards
damencho

···

On Tue, Jul 4, 2017 at 11:33 AM, Peter Villeneuve <petervnv1@gmail.com> wrote:

Also, I noticed there is no longer a sip dialout menu, but instead a dialout
to PSTN only (presumably also over some SIP trunk).


#3

Thanks for the info damencho.

I just installed testing on a fresh debian jessie server and it seems ok so
far, except for one error message that shows up 4 times in the dev console
as soon as you load the room

XML Parsing Error: not well-formed Location: Line Number 1, Column 168:
(unknown):1:168

···

On Tue, Jul 4, 2017 at 7:47 PM, Damian Minkov <damencho@jitsi.org> wrote:

On Tue, Jul 4, 2017 at 11:33 AM, Peter Villeneuve <petervnv1@gmail.com> > wrote:
> Also, I noticed there is no longer a sip dialout menu, but instead a
dialout
> to PSTN only (presumably also over some SIP trunk).

Yes this is a known issue and hope we can push a fix soon into stable.
Check out http://lists.jitsi.org/pipermail/users/2017-June/013147.html
for more info.

Regards
damencho

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#4

More feedback from a fresh install of the "testing" repo.

Tested with Chrome 59.0.3071.115 and Firefox 54.0 running on debian jessie
64 bit machine.

Firefox doesn't seem to work at all (no audio or video seen by remote
parties), whereas Chrome seems to work ok except for the inability to
select the jabra headset for audio output as described in my earlier email.
Since we cannot select the headset audio comes out through the speakers.

I'm including the 2 screenshots so you can see what I mean. Firefox doesn't
even allow to select any audio settings:

Chrome allows access to drop down list but the jabra headset is missing:

···

On Wed, Jul 5, 2017 at 4:09 PM, Peter Villeneuve <petervnv1@gmail.com> wrote:

Thanks for the info damencho.

I just installed testing on a fresh debian jessie server and it seems ok
so far, except for one error message that shows up 4 times in the dev
console as soon as you load the room

XML Parsing Error: not well-formed Location: Line Number 1, Column 168:
(unknown):1:168

On Tue, Jul 4, 2017 at 7:47 PM, Damian Minkov <damencho@jitsi.org> wrote:

On Tue, Jul 4, 2017 at 11:33 AM, Peter Villeneuve <petervnv1@gmail.com> >> wrote:
> Also, I noticed there is no longer a sip dialout menu, but instead a
dialout
> to PSTN only (presumably also over some SIP trunk).

Yes this is a known issue and hope we can push a fix soon into stable.
Check out http://lists.jitsi.org/pipermail/users/2017-June/013147.html
for more info.

Regards
damencho

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#5

Just tested with beta.meet.jit.si and got the same (or worse) results

Firefox:

and chrome (notice the output selection is missing the jabra headset)



#6

More feedback from a fresh install of the "testing" repo.

Tested with Chrome 59.0.3071.115 and Firefox 54.0 running on debian jessie 64 bit machine.

Firefox doesn't seem to work at all (no audio or video seen by remote parties), whereas Chrome seems to work ok except for the inability to select the jabra headset for audio output as described in my earlier email. Since we cannot select the headset audio comes out through the speakers.

I'm including the 2 screenshots so you can see what I mean. Firefox doesn't even allow to select any audio settings:

<firefox_jitsi_meet.png>

This is, alas, a Firefox limitation we can do nothing about.

Chrome allows access to drop down list but the jabra headset is missing:

<chrome_jitsi_meet.png>

We are just using the API provided by the browser, so there is not much we can do if it doesn’t show up. Does it show up on this sample? https://webrtc.github.io/samples/src/content/devices/input-output/

Cheers,

···

On Jul 5, 2017, at 17:31, Peter Villeneuve <petervnv1@gmail.com> wrote:

On Wed, Jul 5, 2017 at 4:09 PM, Peter Villeneuve <petervnv1@gmail.com> wrote:
Thanks for the info damencho.

I just installed testing on a fresh debian jessie server and it seems ok so far, except for one error message that shows up 4 times in the dev console as soon as you load the room

XML Parsing Error: not well-formed Location: Line Number 1, Column 168: (unknown):1:168

On Tue, Jul 4, 2017 at 7:47 PM, Damian Minkov <damencho@jitsi.org> wrote:
On Tue, Jul 4, 2017 at 11:33 AM, Peter Villeneuve <petervnv1@gmail.com> wrote:
> Also, I noticed there is no longer a sip dialout menu, but instead a dialout
> to PSTN only (presumably also over some SIP trunk).

Yes this is a known issue and hope we can push a fix soon into stable.
Check out http://lists.jitsi.org/pipermail/users/2017-June/013147.html
for more info.

Regards
damencho

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--
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#7

* This is, alas, a Firefox limitation we can do nothing about.*

That sucks big time. It used to work fine with previous versions.... Is
this an issue with the USB headset in particular or will this mean all
headsets with Ffox will output audio through the default speakers?
I might just revert back to Stable since that used to work fine, unless
Firefox changed so much that even that won't work.

* We are just using the API provided by the browser, so there is not much
we can do if it doesn’t show up. Does it show up on this sample?
https://webrtc.github.io/samples/src/content/devices/input-output/
<https://webrtc.github.io/samples/src/content/devices/input-output/>*
Nope. With Ffox there is nothing available in the audio output menu (simply
blank)
With Chrome there is a drop down for mic and jabra shows up correctly, but
the drop down for audio output only offers default which is the system
speakers.....

This is really bad news if we can't find a workaround. Let me know if I can
help testing in any way.

Cheers,
Peter

···

On Wed, Jul 5, 2017 at 5:01 PM, Saúl Ibarra Corretgé < scorretge@atlassian.com> wrote:

> On Jul 5, 2017, at 17:31, Peter Villeneuve <petervnv1@gmail.com> wrote:
>
> More feedback from a fresh install of the "testing" repo.
>
> Tested with Chrome 59.0.3071.115 and Firefox 54.0 running on debian
jessie 64 bit machine.
>
> Firefox doesn't seem to work at all (no audio or video seen by remote
parties), whereas Chrome seems to work ok except for the inability to
select the jabra headset for audio output as described in my earlier email.
Since we cannot select the headset audio comes out through the speakers.
>
> I'm including the 2 screenshots so you can see what I mean. Firefox
doesn't even allow to select any audio settings:
>
> <firefox_jitsi_meet.png>
> ​

This is, alas, a Firefox limitation we can do nothing about.

>
> Chrome allows access to drop down list but the jabra headset is missing:
>
> <chrome_jitsi_meet.png>
> ​

We are just using the API provided by the browser, so there is not much we
can do if it doesn’t show up. Does it show up on this sample?
https://webrtc.github.io/samples/src/content/devices/input-output/

Cheers,

>
> On Wed, Jul 5, 2017 at 4:09 PM, Peter Villeneuve <petervnv1@gmail.com> > wrote:
> Thanks for the info damencho.
>
> I just installed testing on a fresh debian jessie server and it seems ok
so far, except for one error message that shows up 4 times in the dev
console as soon as you load the room
>
> XML Parsing Error: not well-formed Location: Line Number 1, Column 168:
(unknown):1:168
>
> On Tue, Jul 4, 2017 at 7:47 PM, Damian Minkov <damencho@jitsi.org> > wrote:
> On Tue, Jul 4, 2017 at 11:33 AM, Peter Villeneuve <petervnv1@gmail.com> > wrote:
> > Also, I noticed there is no longer a sip dialout menu, but instead a
dialout
> > to PSTN only (presumably also over some SIP trunk).
>
> Yes this is a known issue and hope we can push a fix soon into stable.
> Check out http://lists.jitsi.org/pipermail/users/2017-June/013147.html
> for more info.
>
> Regards
> damencho
>
> _______________________________________________
> dev mailing list
> dev@jitsi.org
> Unsubscribe instructions and other list options:
> http://lists.jitsi.org/mailman/listinfo/dev
>
>
> _______________________________________________
> dev mailing list
> dev@jitsi.org
> Unsubscribe instructions and other list options:
> http://lists.jitsi.org/mailman/listinfo/dev

--
Saúl

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#8

This is, alas, a Firefox limitation we can do nothing about.

That sucks big time. It used to work fine with previous versions.... Is this an issue with the USB headset in particular or will this mean all headsets with Ffox will output audio through the default speakers?
I might just revert back to Stable since that used to work fine, unless Firefox changed so much that even that won't work.

The limitation is in the audio preview side of things. Did you see the output preview before and not anymore?

We are just using the API provided by the browser, so there is not much we can do if it doesn’t show up. Does it show up on this sample? https://webrtc.github.io/samples/src/content/devices/input-output/

Nope. With Ffox there is nothing available in the audio output menu (simply blank)
With Chrome there is a drop down for mic and jabra shows up correctly, but the drop down for audio output only offers default which is the system speakers….

If it doesn’t show up on the list, no WebRTC app will be able to use it :-/

This is really bad news if we can't find a workaround. Let me know if I can help testing in any way.

Did you make any changes to your machine? It may sound silly, but does unplugging / replugging and restarting the browser change anything?

Cheers,

···

On Jul 5, 2017, at 19:44, Peter Villeneuve <petervnv1@gmail.com> wrote:

Cheers,
Peter

On Wed, Jul 5, 2017 at 5:01 PM, Saúl Ibarra Corretgé <scorretge@atlassian.com> wrote:

> On Jul 5, 2017, at 17:31, Peter Villeneuve <petervnv1@gmail.com> wrote:
>
> More feedback from a fresh install of the "testing" repo.
>
> Tested with Chrome 59.0.3071.115 and Firefox 54.0 running on debian jessie 64 bit machine.
>
> Firefox doesn't seem to work at all (no audio or video seen by remote parties), whereas Chrome seems to work ok except for the inability to select the jabra headset for audio output as described in my earlier email. Since we cannot select the headset audio comes out through the speakers.
>
> I'm including the 2 screenshots so you can see what I mean. Firefox doesn't even allow to select any audio settings:
>
> <firefox_jitsi_meet.png>
> ​

This is, alas, a Firefox limitation we can do nothing about.

>
> Chrome allows access to drop down list but the jabra headset is missing:
>
> <chrome_jitsi_meet.png>
> ​

We are just using the API provided by the browser, so there is not much we can do if it doesn’t show up. Does it show up on this sample? https://webrtc.github.io/samples/src/content/devices/input-output/

Cheers,

>
> On Wed, Jul 5, 2017 at 4:09 PM, Peter Villeneuve <petervnv1@gmail.com> wrote:
> Thanks for the info damencho.
>
> I just installed testing on a fresh debian jessie server and it seems ok so far, except for one error message that shows up 4 times in the dev console as soon as you load the room
>
> XML Parsing Error: not well-formed Location: Line Number 1, Column 168: (unknown):1:168
>
> On Tue, Jul 4, 2017 at 7:47 PM, Damian Minkov <damencho@jitsi.org> wrote:
> On Tue, Jul 4, 2017 at 11:33 AM, Peter Villeneuve <petervnv1@gmail.com> wrote:
> > Also, I noticed there is no longer a sip dialout menu, but instead a dialout
> > to PSTN only (presumably also over some SIP trunk).
>
> Yes this is a known issue and hope we can push a fix soon into stable.
> Check out http://lists.jitsi.org/pipermail/users/2017-June/013147.html
> for more info.
>
> Regards
> damencho
>
> _______________________________________________
> dev mailing list
> dev@jitsi.org
> Unsubscribe instructions and other list options:
> http://lists.jitsi.org/mailman/listinfo/dev
>
>
> _______________________________________________
> dev mailing list
> dev@jitsi.org
> Unsubscribe instructions and other list options:
> http://lists.jitsi.org/mailman/listinfo/dev

--
Saúl

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#9

>
> This is, alas, a Firefox limitation we can do nothing about.
>
> That sucks big time. It used to work fine with previous versions.... Is
this an issue with the USB headset in particular or will this mean all
headsets with Ffox will output audio through the default speakers?
> I might just revert back to Stable since that used to work fine, unless
Firefox changed so much that even that won't work.
>

The limitation is in the audio preview side of things. Did you see the
output preview before and not anymore?

Yes, that's exactly what happened. A few months ago it was fine

> We are just using the API provided by the browser, so there is not much
we can do if it doesn’t show up. Does it show up on this sample?
https://webrtc.github.io/samples/src/content/devices/input-output/
>
> Nope. With Ffox there is nothing available in the audio output menu
(simply blank)
> With Chrome there is a drop down for mic and jabra shows up correctly,
but the drop down for audio output only offers default which is the system
speakers….

If it doesn’t show up on the list, no WebRTC app will be able to use it :-/

yeah that's what I figured

> This is really bad news if we can't find a workaround. Let me know if I
can help testing in any way.
>

Did you make any changes to your machine? It may sound silly, but does
unplugging / replugging and restarting the browser change anything?

No it doesn't sound silly at all. We all know how temperamental webRTC can
be :wink: Unfortunately that doesn't seem to change anything. I may try to
look for specific drivers for the jabra headset for ubuntu to see if that
makes a difference

···

On Thu, Jul 6, 2017 at 9:09 AM, Saúl Ibarra Corretgé < scorretge@atlassian.com> wrote:

> On Jul 5, 2017, at 19:44, Peter Villeneuve <petervnv1@gmail.com> wrote:

Cheers,

> Cheers,
> Peter
>
> On Wed, Jul 5, 2017 at 5:01 PM, Saúl Ibarra Corretgé < > scorretge@atlassian.com> wrote:
>
> > On Jul 5, 2017, at 17:31, Peter Villeneuve <petervnv1@gmail.com> > wrote:
> >
> > More feedback from a fresh install of the "testing" repo.
> >
> > Tested with Chrome 59.0.3071.115 and Firefox 54.0 running on debian
jessie 64 bit machine.
> >
> > Firefox doesn't seem to work at all (no audio or video seen by remote
parties), whereas Chrome seems to work ok except for the inability to
select the jabra headset for audio output as described in my earlier email.
Since we cannot select the headset audio comes out through the speakers.
> >
> > I'm including the 2 screenshots so you can see what I mean. Firefox
doesn't even allow to select any audio settings:
> >
> > <firefox_jitsi_meet.png>
> > ​
>
> This is, alas, a Firefox limitation we can do nothing about.
>
> >
> > Chrome allows access to drop down list but the jabra headset is
missing:
> >
> > <chrome_jitsi_meet.png>
> > ​
>
> We are just using the API provided by the browser, so there is not much
we can do if it doesn’t show up. Does it show up on this sample?
https://webrtc.github.io/samples/src/content/devices/input-output/
>
>
> Cheers,
>
> >
> > On Wed, Jul 5, 2017 at 4:09 PM, Peter Villeneuve <petervnv1@gmail.com> > wrote:
> > Thanks for the info damencho.
> >
> > I just installed testing on a fresh debian jessie server and it seems
ok so far, except for one error message that shows up 4 times in the dev
console as soon as you load the room
> >
> > XML Parsing Error: not well-formed Location: Line Number 1, Column
168: (unknown):1:168
> >
> > On Tue, Jul 4, 2017 at 7:47 PM, Damian Minkov <damencho@jitsi.org> > wrote:
> > On Tue, Jul 4, 2017 at 11:33 AM, Peter Villeneuve <petervnv1@gmail.com> > wrote:
> > > Also, I noticed there is no longer a sip dialout menu, but instead a
dialout
> > > to PSTN only (presumably also over some SIP trunk).
> >
> > Yes this is a known issue and hope we can push a fix soon into stable.
> > Check out http://lists.jitsi.org/pipermail/users/2017-June/013147.html
> > for more info.
> >
> > Regards
> > damencho
> >
> > _______________________________________________
> > dev mailing list
> > dev@jitsi.org
> > Unsubscribe instructions and other list options:
> > http://lists.jitsi.org/mailman/listinfo/dev
> >
> >
> > _______________________________________________
> > dev mailing list
> > dev@jitsi.org
> > Unsubscribe instructions and other list options:
> > http://lists.jitsi.org/mailman/listinfo/dev
>
> --
> Saúl
>
>
> _______________________________________________
> dev mailing list
> dev@jitsi.org
> Unsubscribe instructions and other list options:
> http://lists.jitsi.org/mailman/listinfo/dev
>
> _______________________________________________
> dev mailing list
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> Unsubscribe instructions and other list options:
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--
Saúl

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