I've been getting similar requests for support from colleagues quite
frequently lately (see bottom). Any advise on how to troubleshoot call
drops would be very welcome. Thank you.
The reason why I am sending this to dev list is that further up is a
report from colleague who monitored bandwidth taken up by Jitsi and he
suggests that high bandwidth consumption might be the reason behind
dropping audio. Is mentioned bandwidth use expected?
Mentioned team is using Jitsi on jit.si on different platforms, namely
one Ubuntu machine, 2 Macs and at least one Win 8 computer. The person
who sent in the beandwidth monitoring results is on Ubuntu. Codecs used
are the default ones (nobody changed any settings there). If more
details would help to troubleshoot this, let me know what details.
Folks, this week i've been on a blackboard chat [*] for the staff meeting,
and jitsi and skype yesterday for the small team meeting. I took the
opportunity in all three cases to monitor the bandwidth i used for each
of the platforms....I'm afraid skype comes out a clear winner in a
bandwidth constrained environment - on the incoming connection it
consumed less than 10Kbps while jitsi consumed 60Kbps and blackboard
Skype isn't exactly bug free, but i think this may explain some of the
comms problems we have with jitsi and blackboard, esp when some of the
callers are on b/w constrained connections....
* Blackboard chat is Blackboard Collaborate conf. system
On 26-03-2014 16:24, joy wrote:
Hi Karel - can you help us with a problem we keep having with jitsi -
often it seems that a call starts and the audio drops so that one person
can;t be heard. for no apparent reason the audio just ends and then it
will happen again - is this a known problem? can you suggest a fix - it
is totally driving us insane and we keep reverting to skype.
thanks for your help!