The website identifies this as the place to report problems. I couldn't find this one in the bug tracking system.
I've set up a Jabber account with the following settings:
XMPP username: firstname.lastname@example.org
Password: <the correct password>
All other settings are left at the default. When I click on "next" and then "sign in," I get a password prompt. If I re-enter the password, I then get another password prompt that now says "Authentication failed for email@example.com (Jabber). The password you entered is not valid."
The username and password definitely are valid. I can connect to this account from the same machine with the same settings in Adium. I can connect to other Jabber accounts (Gmail and Jabber.org) from this machine in Jitsi. It's just the one account that has a problem.
The account I can't connect to is on a Mac Mini Server which I control, running Mac OS X Server 10.7.5 (build 11G63). The service log shows the following lines when I attempt to sign in from Jitsi:
Oct 25 22:47:15 frontier jabberd/c2s:  [::ffff:192.168.11.1, port=54590] connect
Oct 25 22:47:16 frontier jabberd/c2s: ODKVerifyClientRequestFixed: Unable to authenticate: Credentials could not be verified, username or password is invalid.
Oct 25 22:47:16 frontier jabberd/c2s: Authentication failed, mech: DIGEST-MD5 client IP: ::ffff:192.168.11.1 client port: 54590 username: ?
Oct 25 22:47:16 frontier jabberd/c2s:  packet sent before session start, closing stream
Oct 25 22:47:16 frontier jabberd/c2s:  [::ffff:192.168.11.1, port=54590] disconnect jid=unbound, packets: 1
Oct 25 22:47:16 frontier jabberd/c2s:  [::ffff:192.168.11.1, port=54591] connect
The Jitsi version is 1.1.4299.10025, and the computer I'm running it on has Mac OS X 10.8.2.
And tho' we are not now that strength which in old days |
Moved earth and heaven, that which we are, we are --Tennyson |