[jitsi-dev] issues with default sounds


#1

(re-sending from subscribed email address)

Hi, I would like to report three issues I see with Jitsi
1.0-build.3967 on Windows 7:

1. The default incoming ring sound confuses users as it's not obvious
there is something "ringing" like a telephone. I suggest using a
freely available sound file (e.g. from Wikimedia Commons) to replace
the current default. This is a usability issue.

2. Setting a custom sound file as the ringing sound results in the
sound file reproduced (played) only once while jitsi is "ringing" with
an incoming call. Playback of the sound file should loop so that jitsi
can "ring" with an incoming call for as long as it takes.

3. When attempting to select an alternative sound file for an event
the "choose a sound file" window comes up. In the "files of type"
selection box the user is told s/he can select many file types,
including .ogg - but pointing Jitsi to an .ogg file and then
triggering the event results in no sound. .wav works as expected. Are
all sound types mentioned there (au, mid, mod, mp2, mp3, ogg, ram,
wav, wma) actually supported?

Thanks

Alex


#2

Hi Alex,

(re-sending from subscribed email address)

Hi, I would like to report three issues I see with Jitsi
1.0-build.3967 on Windows 7:

1. The default incoming ring sound confuses users as it's not obvious
there is something "ringing" like a telephone. I suggest using a
freely available sound file (e.g. from Wikimedia Commons) to replace
the current default. This is a usability issue.

As you mentioned in point #2, you are free to change the default incoming sound in Jitsi options.

2. Setting a custom sound file as the ringing sound results in the
sound file reproduced (played) only once while jitsi is "ringing" with
an incoming call. Playback of the sound file should loop so that jitsi
can "ring" with an incoming call for as long as it takes.

This bug was corrected with build #4011. Can you give a try with the latest nightly build?

3. When attempting to select an alternative sound file for an event
the "choose a sound file" window comes up. In the "files of type"
selection box the user is told s/he can select many file types,
including .ogg - but pointing Jitsi to an .ogg file and then
triggering the event results in no sound. .wav works as expected. Are
all sound types mentioned there (au, mid, mod, mp2, mp3, ogg, ram,
wav, wma) actually supported?

Yes, as far as I know Jitsi only supports "wav" files.
We may had a filter to display and select only files corresponding to this format. Could you please open an issue for this one?

Regards,
Vincent

···

On 05/29/2012 04:32 PM, Alexandros Papadopoulos wrote:

Thanks

Alex

--
Vincent Lucas, Ph.D. Jitsi developer
chenzo@jitsi.org http://jitsi.org


#3

Hi Alex,

(re-sending from subscribed email address)

Hi, I would like to report three issues I see with Jitsi
1.0-build.3967 on Windows 7:

1. The default incoming ring sound confuses users as it's not obvious
there is something "ringing" like a telephone. I suggest using a
freely available sound file (e.g. from Wikimedia Commons) to replace
the current default. This is a usability issue.

As you mentioned in point #2, you are free to change the default incoming
sound in Jitsi options.

This is still a valid usability improvement. Users don't understand
there is an incoming voice call if the sound does not resemble a phone
ringing.

2. Setting a custom sound file as the ringing sound results in the
sound file reproduced (played) only once while jitsi is "ringing" with
an incoming call. Playback of the sound file should loop so that jitsi
can "ring" with an incoming call for as long as it takes.

This bug was corrected with build #4011. Can you give a try with the latest
nightly build?

Indeed, this appears to be fixed in build 4037. Thank you!

3. When attempting to select an alternative sound file for an event
the "choose a sound file" window comes up. In the "files of type"
selection box the user is told s/he can select many file types,
including .ogg - but pointing Jitsi to an .ogg file and then
triggering the event results in no sound. .wav works as expected. Are
all sound types mentioned there (au, mid, mod, mp2, mp3, ogg, ram,
wav, wma) actually supported?

Yes, as far as I know Jitsi only supports "wav" files.
We may had a filter to display and select only files corresponding to this
format. Could you please open an issue for this one?

http://java.net/jira/browse/JITSI-1047 has been opened, with screenshot of bug.

Cheers

Alex

···

On 29 May 2012 16:25, Vincent Lucas <chenzo@jitsi.org> wrote:

On 05/29/2012 04:32 PM, Alexandros Papadopoulos wrote:


#4

Hi Alexandros,

SVN revision #9643 (available in the next nightly build) corrects the filter problem of the sound file dialog (JITSI-1047 issue on JIRA): now you can only choose WAV files for a sound event.

Thank you once again for the report (acknowledged on jitsi.org web site).

Regards,
Vincent

···

On 05/30/2012 12:29 AM, Alexandros Papadopoulos wrote:

On 29 May 2012 16:25, Vincent Lucas<chenzo@jitsi.org> wrote:

Hi Alex,

On 05/29/2012 04:32 PM, Alexandros Papadopoulos wrote:

(re-sending from subscribed email address)

Hi, I would like to report three issues I see with Jitsi
1.0-build.3967 on Windows 7:

1. The default incoming ring sound confuses users as it's not obvious
there is something "ringing" like a telephone. I suggest using a
freely available sound file (e.g. from Wikimedia Commons) to replace
the current default. This is a usability issue.

As you mentioned in point #2, you are free to change the default incoming
sound in Jitsi options.

This is still a valid usability improvement. Users don't understand
there is an incoming voice call if the sound does not resemble a phone
ringing.

2. Setting a custom sound file as the ringing sound results in the
sound file reproduced (played) only once while jitsi is "ringing" with
an incoming call. Playback of the sound file should loop so that jitsi
can "ring" with an incoming call for as long as it takes.

This bug was corrected with build #4011. Can you give a try with the latest
nightly build?

Indeed, this appears to be fixed in build 4037. Thank you!

3. When attempting to select an alternative sound file for an event
the "choose a sound file" window comes up. In the "files of type"
selection box the user is told s/he can select many file types,
including .ogg - but pointing Jitsi to an .ogg file and then
triggering the event results in no sound. .wav works as expected. Are
all sound types mentioned there (au, mid, mod, mp2, mp3, ogg, ram,
wav, wma) actually supported?

Yes, as far as I know Jitsi only supports "wav" files.
We may had a filter to display and select only files corresponding to this
format. Could you please open an issue for this one?

http://java.net/jira/browse/JITSI-1047 has been opened, with screenshot of bug.

Cheers

Alex

--
Vincent Lucas, Ph.D. Jitsi developer
chenzo@jitsi.org http://jitsi.org