[jitsi-dev] Failed to allocate channels exception


#1

Hello,

I use jitsi since last week and no issue at all. Unfortunately, yesterday I encounter my first issue with jitsi on my server.
On the UI I got an issue : “Jitsi videobridge is currently unavailable. Please try again later”
After I’ve restart my Linux server, it works well.
I am using the version from apt-get install jitsi-meet.

Here is the error that I got (starting at 08:26:43) :

net.java.sip.communicator.service.protocol.OperationFailedException: Failed to allocate channels - no bridge configured
                at org.jitsi.jicofo.ChannelAllocator.allocateChannels(ChannelAllocator.java:372)
                at org.jitsi.jicofo.ChannelAllocator.createOffer(ChannelAllocator.java:307)
                at org.jitsi.jicofo.ChannelAllocator.discoverFeaturesAndInvite(ChannelAllocator.java:168)
                at org.jitsi.jicofo.ChannelAllocator.run(ChannelAllocator.java:141)
                at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:471)
                at java.util.concurrent.FutureTask.run(FutureTask.java:262)
                at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.access$201(ScheduledThreadPoolExecutor.java:178)
                at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.run(ScheduledThreadPoolExecutor.java:292)
                at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145)
                at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615)
                at java.lang.Thread.run(Thread.java:745)

I’ve attached my jicofo log and the JVB log (I have removed my IP from it for privacy concern).

Do you have any idea why I got this error?
Thanks.

bug.jicofo.log (83.8 KB)

bug.jvb.log (376 KB)


#2

Hi,

Thanks for your report. I can see from the logs it worked after
restart. Apparently before this log, "Jicofo 2016-11-13 08:21:50.267"
(which is the first one in the file), jicofo health checking jvb
failed for some reason and it was considered unhealthy and not used.
There is no logs and from the bridge to see what has happened.
If this happen again, it will be helpful to have all the logs before
restart and the heap/thread dumps (creating dump archives as root
with: /usr/share/jitsi-videobridge/collect-dump-logs.sh and
/usr/share/jicofo/collect-dump-logs.sh), you can send links to them in
a private mail.

Thanks
damencho

···

On Sun, Nov 13, 2016 at 9:30 PM, dahevos dahevos <dahevos@outlook.fr> wrote:

Hello,

I use jitsi since last week and no issue at all. Unfortunately, yesterday I
encounter my first issue with jitsi on my server.

On the UI I got an issue : “Jitsi videobridge is currently unavailable.
Please try again later”

After I’ve restart my Linux server, it works well.

I am using the version from apt-get install jitsi-meet.

Here is the error that I got (starting at 08:26:43) :

net.java.sip.communicator.service.protocol.OperationFailedException: Failed
to allocate channels - no bridge configured

                at
org.jitsi.jicofo.ChannelAllocator.allocateChannels(ChannelAllocator.java:372)

                at
org.jitsi.jicofo.ChannelAllocator.createOffer(ChannelAllocator.java:307)

                at
org.jitsi.jicofo.ChannelAllocator.discoverFeaturesAndInvite(ChannelAllocator.java:168)

                at
org.jitsi.jicofo.ChannelAllocator.run(ChannelAllocator.java:141)

                at
java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:471)

                at java.util.concurrent.FutureTask.run(FutureTask.java:262)

                at
java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.access$201(ScheduledThreadPoolExecutor.java:178)

                at
java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.run(ScheduledThreadPoolExecutor.java:292)

                at
java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145)

                at
java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615)

                at java.lang.Thread.run(Thread.java:745)

I’ve attached my jicofo log and the JVB log (I have removed my IP from it
for privacy concern).

Do you have any idea why I got this error?

Thanks.

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#3

OK thanks I will do this next time.

(which is the first one in the file), jicofo health checking jvb
failed for some reason and it was considered unhealthy and not used.
There is no logs and from the bridge to see what has happened.
If this happen again, it will be helpful to have all the logs before
restart and the heap/thread dumps (creating dump archives as root
with: /usr/share/jitsi-videobridge/collect-dump-logs.sh and
/usr/share/jicofo/collect-dump-logs.sh), you can send links to them in
a private mail.

Thanks
damencho

···

Nov 17, 2016 00:11 wrote on Damian Minkov <damencho@jitsi.org>: Hi, Thanks for your report. I can see from the logs it worked after restart. Apparently before this log, "Jicofo 2016-11-13 08:21:50.267"

On Sun, Nov 13, 2016 at 9:30 PM, dahevos dahevos <dahevos@outlook.fr> wrote:

Hello,

I use jitsi since last week and no issue at all. Unfortunately, yesterday I
encounter my first issue with jitsi on my server.

On the UI I got an issue : “Jitsi videobridge is currently unavailable.
Please try again later”

After I’ve restart my Linux server, it works well.

I am using the version from apt-get install jitsi-meet.

Here is the error that I got (starting at 08:26:43) :

net.java.sip.communicator.service.protocol.OperationFailedException: Failed
to allocate channels - no bridge configured

                at
org.jitsi.jicofo.ChannelAllocator.allocateChannels(ChannelAllocator.java:372)

                at
org.jitsi.jicofo.ChannelAllocator.createOffer(ChannelAllocator.java:307)

                at
org.jitsi.jicofo.ChannelAllocator.discoverFeaturesAndInvite(ChannelAllocator.java:168)

                at
org.jitsi.jicofo.ChannelAllocator.run(ChannelAllocator.java:141)

                at
java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:471)

                at java.util.concurrent.FutureTask.run(FutureTask.java:262)

                at
java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.access$201(ScheduledThreadPoolExecutor.java:178)

                at
java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.run(ScheduledThreadPoolExecutor.java:292)

                at
java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145)

                at
java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615)

                at java.lang.Thread.run(Thread.java:745)

I’ve attached my jicofo log and the JVB log (I have removed my IP from it
for privacy concern).

Do you have any idea why I got this error?

Thanks.

_______________________________________________
dev mailing list
dev@jitsi.org
Unsubscribe instructions and other list options:
http://lists.jitsi.org/mailman/listinfo/dev

_______________________________________________
dev mailing list
dev@jitsi.org
Unsubscribe instructions and other list options:
http://lists.jitsi.org/mailman/listinfo/dev