[jitsi-dev] Existing account wizard thinks I'm trying to create a new account


#1

1. Add Account
   2. Tick Existing Account
   3. XMPP Protocol
   4. Enter Username / Password (username@jabber.org)
   5. Press Add

*"This user already exists on the selected network. Please choose another
user or network."*

*I know it exists, it's mine, and I'm trying to add and log in.*

*Jitsi 2.4.4997 on Windows 7*


#2

Hi Tonehog,

I'm pretty sure this message means the account already exists in Jitsi so
you can't have the same account listed twice.

When you open Jitsi, go to tools > options > accounts and you would be able
to see a list of your accounts in Jitsi. If you don't see the account, try
quitting jitsi, re-open, and perform the same steps to see if the account
is now listed.

Hope this helps!

Best,
j

···

On 24 February 2014 09:09, Tonehog <tonehog45701@gmail.com> wrote:

   1. Add Account
   2. Tick Existing Account
   3. XMPP Protocol
   4. Enter Username / Password (username@jabber.org)
   5. Press Add

*"This user already exists on the selected network. Please choose another
user or network."*

*I know it exists, it's mine, and I'm trying to add and log in.*

*Jitsi 2.4.4997 on Windows 7*

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