[jitsi-dev] Dialing/stripping special characters


#1

Hi All,

Many of our phone numbers are stored with mobile friendly international dialing
eg. for Australian numbers +61xxxxxxxxxx

Jitsi refuses to dial these numbers, even with strip special characters turned on

It will dial 61xxxxxxxxxx fine if typed in manually without the +

is + not considered a special character?

Are there plans to allow specifying dial plans with a SIP account (or is it in there somewhere I cant find)?

(using build 3948)

Regards


#2

Hi Craig,

The + sign is taken in consideration and dialing +61xxxxxxxxxx normally should work without a problem. It works for me.

Could you please tell us how exactly you're dialing the number (e.g. from the search field, the dial pad, contact list, history, etc. ) ? When the call window is shown, what is the number that you see there (+61xxxxxxxxxx or 61xxxxxxxxxx)?

Cheers,
Yana

···

On Mar 15, 2012, at 4:19 AM, Craig Chandler wrote:

Hi All,

Many of our phone numbers are stored with mobile friendly international dialing
eg. for Australian numbers +61xxxxxxxxxx

Jitsi refuses to dial these numbers, even with strip special characters turned on

It will dial 61xxxxxxxxxx fine if typed in manually without the +

is + not considered a special character?

Are there plans to allow specifying dial plans with a SIP account (or is it in there somewhere I cant find)?

(using build 3948)

Regards


#3

Hi Craig,

The + sign is taken in consideration and dialing +61xxxxxxxxxx normally should work without a problem. It works for me.

Could you please tell us how exactly you're dialing the number (e.g. from the search field, the dial pad, contact list, history, etc. ) ? When the call window is shown, what is the number that you see there (+61xxxxxxxxxx or 61xxxxxxxxxx)?

Cheers,
Yana

Apologies for delayed response, been on the road

I've tried dialing from both search filter and number pad, both dont work. Call dialog reports "Call Failed" then underneath "Not Found"

The number that appears in the call window is +61xxxxxxxxxx@sip.url

using build 3948

Cheers

···

On 15/03/2012 10:36 PM, Yana Stamcheva wrote:

On Mar 15, 2012, at 4:19 AM, Craig Chandler wrote:

Hi All,

Many of our phone numbers are stored with mobile friendly international dialing
eg. for Australian numbers +61xxxxxxxxxx

Jitsi refuses to dial these numbers, even with strip special characters turned on

It will dial 61xxxxxxxxxx fine if typed in manually without the +

is + not considered a special character?

Are there plans to allow specifying dial plans with a SIP account (or is it in there somewhere I cant find)?

(using build 3948)

Regards


#4

Hey Craig,

Hi Craig,

The + sign is taken in consideration and dialing +61xxxxxxxxxx normally

should work without a problem. It works for me.

Could you please tell us how exactly you're dialing the number (e.g.

from the search field, the dial pad, contact list, history, etc. ) ? When
the call window is shown, what is the number that you see there
(+61xxxxxxxxxx or 61xxxxxxxxxx)?

Cheers,
Yana

Apologies for delayed response, been on the road

I've tried dialing from both search filter and number pad, both dont

work. Call dialog reports "Call Failed" then underneath "Not Found"

"Not Found" is a response returned from the server. You need to check with
your provider for an explanation.

The number that appears in the call window is +61xxxxxxxxxx@sip.url

Well, this shows thath the number is dialed properly. The way you see it is
also the way your provider sees it.

Hope this helps,
Emil

--sent from my mobile

using build 3948

Cheers

Hi All,

Many of our phone numbers are stored with mobile friendly international

dialing

eg. for Australian numbers +61xxxxxxxxxx

Jitsi refuses to dial these numbers, even with strip special characters

turned on

It will dial 61xxxxxxxxxx fine if typed in manually without the +

is + not considered a special character?

Are there plans to allow specifying dial plans with a SIP account (or

is it in there somewhere I cant find)?

···

On Mar 20, 2012 5:09 AM, "Craig Chandler" <Craig.Chandler@gmail.com> wrote:

On 15/03/2012 10:36 PM, Yana Stamcheva wrote:

On Mar 15, 2012, at 4:19 AM, Craig Chandler wrote:

(using build 3948)

Regards