[jitsi-dev] Crash at start of videocall


#1

Hi,

I have a problem with nightly version of Jitsi.

On other computers videocalls works ok, but on my laptop (Lenovo T420s) Jitsi crashes just after accepting a videocall when i should see video of my buddy. No error or warning - just crash.

On console i see:

hs_err_pid2896.log (46 KB)

···

#
# A fatal error has been detected by the Java Runtime Environment:
#
# EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x0000000065be7cc6, pid=2896, tid=2168
#
# JRE version: 7.0_15-b03
# Java VM: Java HotSpot(TM) 64-Bit Server VM (23.7-b01 mixed mode windows-amd64 compressed oops)
# Problematic frame:
# C [jnffmpeg.dll+0x2a7cc6] Java_org_jitsi_impl_neomedia_codec_FFmpeg_sws_1scale__JLjava_lang_Object_2IIIIILjava_lang_Object_2III+0x2a59d6
#
# Failed to write core dump. Minidumps are not enabled by default on client versions of Windows
#
# An error report file with more information is saved as:
# D:\SVN\jitsi\hs_err_pid2896.log
#
# If you would like to submit a bug report, please visit:
# http://bugreport.sun.com/bugreport/crash.jsp
# The crash happened outside the Java Virtual Machine in native code.
# See problematic frame for where to report the bug.
#

I can use video on Skype, Google Hangout etc on my notebook without any problems. I can see video feed from my camera in Jitsi configuration dialog.
Seems to me like some error in jnffmpeg.dll. Logs are included in this e-mail as an attachment.

Did someone here experience same problem? Any help is very appreciated ... at least from which library jnffmpeg.dll is and where i can find sources to the file.

Cheers,
Richard

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#2

Hey

I tested with my own T420s and couldn't reproduce it. If this also happens
with the official build and not only from SVN, could you please also send
Jitsi's standard log?

Regards,
Ingo

From: Richard Karmazín [mailto:karmazin@ipex.cz]
Sent: Dienstag, 5. März 2013 15:35
To: dev@jitsi.java.net
Subject: [jitsi-dev] Crash at start of videocall
Hi,

I have a problem with nightly version of Jitsi.

On other computers videocalls works ok, but on my laptop (Lenovo T420s)

Jitsi

crashes just after accepting a videocall when i should see video of my

buddy.

No error or warning - just crash.

On console i see:

# # A fatal error has been detected by the Java Runtime Environment: # #
EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x0000000065be7cc6,
pid=2896, tid=2168 # # JRE version: 7.0_15-b03 # Java VM: Java
HotSpot(TM) 64-Bit Server VM (23.7-b01 mixed mode windows- amd64
compressed oops) # Problematic frame: # C [jnffmpeg.dll+0x2a7cc6]
Java_org_jitsi_impl_neomedia_codec_FFmpeg_sws_1scale__JLjava_lang_Object_
2III IILjava_lang_Object_2III+0x2a59d6 # # Failed to write core dump.
Minidumps are not enabled by default on client versions of Windows # #
An error report file with more information is saved as: #
D:\SVN\jitsi\hs_err_pid2896.log # # If you would like to submit a bug
report, please visit: # http://bugreport.sun.com/bugreport/crash.jsp #
The crash happened outside the Java Virtual Machine in native code. #
See problematic frame for where to report the bug. #

I can use video on Skype, Google Hangout etc on my notebook without any
problems. I can see video feed from my camera in Jitsi configuration

dialog.

Seems to me like some error in jnffmpeg.dll. Logs are included in this

e-mail

···

-----Original Message-----
as an attachment.

Did someone here experience same problem? Any help is very appreciated .
at least from which library jnffmpeg.dll is and where i can find sources
to the file.

Cheers,

Richard

________________________________

Prohlášení: k tomuto e-mailu je připojeno prohlášení, jehož
plné znění naleznete na stránce http://www.ipex.cz/prohlaseni


#3

Hi, thanks!

I have Windows 7 x64 with Jitsi x64 and webcam drivers directly from Lenovo, what about you? It may be some HW problem so i prefer not to deal with it until I can replicate it somewhere else ... if it works on yours T420s fine.

Cheers,
Richard

···

-----Original Message-----

From: Ingo Bauersachs [mailto:ingo@sip-communicator.org] On Behalf Of Ingo Bauersachs

Sent: Thursday, March 07, 2013 10:12 AM
To: dev@jitsi.java.net
Subject: [jitsi-dev] Re: Crash at start of videocall

Hey

I tested with my own T420s and couldn't reproduce it. If this also happens with the official build and not only from SVN, could you please also send Jitsi's standard log?

Regards,
Ingo

-----Original Message-----
From: Richard Karmazín [mailto:karmazin@ipex.cz]
Sent: Dienstag, 5. März 2013 15:35
To: dev@jitsi.java.net
Subject: [jitsi-dev] Crash at start of videocall Hi,

I have a problem with nightly version of Jitsi.

On other computers videocalls works ok, but on my laptop (Lenovo
T420s)

Jitsi

crashes just after accepting a videocall when i should see video of my

buddy.

No error or warning - just crash.

On console i see:

# # A fatal error has been detected by the Java Runtime Environment: #
# EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x0000000065be7cc6,
pid=2896, tid=2168 # # JRE version: 7.0_15-b03 # Java VM: Java
HotSpot(TM) 64-Bit Server VM (23.7-b01 mixed mode windows- amd64
compressed oops) # Problematic frame: # C [jnffmpeg.dll+0x2a7cc6]
Java_org_jitsi_impl_neomedia_codec_FFmpeg_sws_1scale__JLjava_lang_Obje
ct_ 2III IILjava_lang_Object_2III+0x2a59d6 # # Failed to write core
dump.
Minidumps are not enabled by default on client versions of Windows # #
An error report file with more information is saved as: #
D:\SVN\jitsi\hs_err_pid2896.log # # If you would like to submit a bug
report, please visit: # http://bugreport.sun.com/bugreport/crash.jsp #
The crash happened outside the Java Virtual Machine in native code. #
See problematic frame for where to report the bug. #

I can use video on Skype, Google Hangout etc on my notebook without
any problems. I can see video feed from my camera in Jitsi
configuration

dialog.

Seems to me like some error in jnffmpeg.dll. Logs are included in this

e-mail

as an attachment.

Did someone here experience same problem? Any help is very appreciated .
at least from which library jnffmpeg.dll is and where i can find
sources to the file.

Cheers,

Richard

________________________________

Prohlášení: k tomuto e-mailu je připojeno prohlášení, jehož plné znění
naleznete na stránce http://www.ipex.cz/prohlaseni

________________________________

Prohlášení: k tomuto e-mailu je připojeno prohlášení, jehož
plné znění naleznete na stránce http://www.ipex.cz/prohlaseni


#4

I have Windows 7 x64 with Jitsi x64 and webcam drivers directly from

Lenovo,

what about you?

Win7 x64, the webcam driver is from Lenovo too, but I haven't updated it for
quite a while. Version is 1.1.0.1147 from 08.03.2011 and the manufacturer of
the cam is shown as Ricoh.

It may be some HW problem so i prefer not to deal with it
until I can replicate it somewhere else ... if it works on yours T420s

fine.

I guess you can rule out a hardware problem if it works with another
application.

Ingo