[jitsi-dev] Conference connection issues and Jitsi Videobridge releases

Markus_Kilas · 2015-02-07 19:46:50 UTC

Hi,

I'm in the process of upgrading my environment consisting of Jitsi
Videobridge and clients with the Jitsi desktop client.

As discussed with some of you at your FOSDEM booth, we often experience
issues when setting up Videobridge (audio) conferences. Of the 5-6
attendees most of the time at least one or two does not get any sound on
the first connection attempt and the conference has to be restarted.

I will now try to start troubleshoot this using the 2.6 version of the
desktop client.

Is there any stable release of the Videobridge that would be recommended
to use together with the 2.6 client?

Best regards,
Markus

Emil_Ivov1 · 2015-02-08 10:01:50 UTC

Hey Markus,

We don't currently have a release schedule for JVB so unfortunately no,
there is no build branded as "stable" there.

Emil

--sent from my mobile

···

On Saturday, February 7, 2015, Markus Kilås <subjunctive.post@gmail.com> wrote:

Hi,

I'm in the process of upgrading my environment consisting of Jitsi
Videobridge and clients with the Jitsi desktop client.

As discussed with some of you at your FOSDEM booth, we often experience
issues when setting up Videobridge (audio) conferences. Of the 5-6
attendees most of the time at least one or two does not get any sound on
the first connection attempt and the conference has to be restarted.

I will now try to start troubleshoot this using the 2.6 version of the
desktop client.

Is there any stable release of the Videobridge that would be recommended
to use together with the 2.6 client?

Best regards,
Markus

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--sent from my mobile

Markus_Kilas · 2015-02-08 15:00:10 UTC

I finally have been able to reliable reproduce a connection issue which
I think could be related to the issues we are phasing.

When this happens, after setting up a Videobridge (audio only)
conference using the Jitsi desktop client, the attendees are connected
but does not hear anything. Being in this failure state can clearly be
seen in the call information window where the download bandwidth is 0
Kbps but the upload is 5-25 Kbps. Otherwise no error information is
given in the GUI to any of the clients.

I can reproduce the failure state with 2 clients connected using mobile
(4G) network.

On the first set up of the conference the failure always happens. Then
the attendees can hang up and the organizer calls up again, either the
failure stays one more time or it will work this time. Now looking in
the call information window it can be seen that traffic is going in both
directions for both clients.

If the clients hang up and start the conference it will always work again.

However, if one or both of the clients restart the Jitsi application the
next conference call will fail and one or two new calls would have to be
made before it works again.

Any input of what could be possible issues or what tests to proceed with
to troubleshoot this?
Has someone else experienced something like this?

Best regards,
Markus

···

On 02/08/2015 11:01 AM, Emil Ivov wrote:

Hey Markus,

We don't currently have a release schedule for JVB so unfortunately no,
there is no build branded as "stable" there.

Emil

--sent from my mobile

On Saturday, February 7, 2015, Markus Kilås <subjunctive.post@gmail.com > <mailto:subjunctive.post@gmail.com>> wrote:

    Hi,

    I'm in the process of upgrading my environment consisting of Jitsi
    Videobridge and clients with the Jitsi desktop client.

    As discussed with some of you at your FOSDEM booth, we often experience
    issues when setting up Videobridge (audio) conferences. Of the 5-6
    attendees most of the time at least one or two does not get any sound on
    the first connection attempt and the conference has to be restarted.

    I will now try to start troubleshoot this using the 2.6 version of the
    desktop client.

    Is there any stable release of the Videobridge that would be recommended
    to use together with the 2.6 client?

    Best regards,
    Markus

Markus_Kilas · 2015-02-09 22:54:28 UTC

So this is very strange, yesterday I could switch back and forth between mobile network and wifi and the issue was reproducable every time. Today it is not reproducable anymore

No change in software. Same VMs and everything. Could maybe be something different with the network, that's all I can think of.

The search continues... any ideas are welcome.

BR,
Markus

···

On 8 February 2015 16:00:10 CET, "Markus Kilås" <subjunctive.post@gmail.com> wrote:

I finally have been able to reliable reproduce a connection issue which
I think could be related to the issues we are phasing.

When this happens, after setting up a Videobridge (audio only)
conference using the Jitsi desktop client, the attendees are connected
but does not hear anything. Being in this failure state can clearly be
seen in the call information window where the download bandwidth is 0
Kbps but the upload is 5-25 Kbps. Otherwise no error information is
given in the GUI to any of the clients.

I can reproduce the failure state with 2 clients connected using mobile
(4G) network.

On the first set up of the conference the failure always happens. Then
the attendees can hang up and the organizer calls up again, either the
failure stays one more time or it will work this time. Now looking in
the call information window it can be seen that traffic is going in
both
directions for both clients.

If the clients hang up and start the conference it will always work
again.

However, if one or both of the clients restart the Jitsi application
the
next conference call will fail and one or two new calls would have to
be
made before it works again.

Any input of what could be possible issues or what tests to proceed
with
to troubleshoot this?
Has someone else experienced something like this?

Best regards,
Markus

On 02/08/2015 11:01 AM, Emil Ivov wrote:

Hey Markus,

We don't currently have a release schedule for JVB so unfortunately

no,

there is no build branded as "stable" there.

Emil

--sent from my mobile

On Saturday, February 7, 2015, Markus Kilås ><subjunctive.post@gmail.com >> <mailto:subjunctive.post@gmail.com>> wrote:

    Hi,

    I'm in the process of upgrading my environment consisting of

Jitsi

    Videobridge and clients with the Jitsi desktop client.

    As discussed with some of you at your FOSDEM booth, we often

experience

    issues when setting up Videobridge (audio) conferences. Of the

5-6

    attendees most of the time at least one or two does not get any

sound on

    the first connection attempt and the conference has to be

restarted.

    I will now try to start troubleshoot this using the 2.6 version

of the

    desktop client.

    Is there any stable release of the Videobridge that would be

recommended

    to use together with the 2.6 client?

    Best regards,
    Markus

--
Sent from my Android phone with K-9 Mail. Please excuse my brevity.