Jitsi calls dont hang up for remote user

Hello team im using a local sip provider and im running an asterisk PBX.MY jitsi register well in my PBX and also dials out well.Im using ubuntu 20.04 in my pcs and recently i have realised that some agents when they hang up calls from jitsi the calls dont hang up to the remote user and hence it keeps going on.What could be resulting to this.kindly help

Have you setup JVB_INVITE_TIMEOUT in jigasi config and what is its value? And are you using prosody 0.10 by any chance?

Im using jitsi and some PCs with the same OS have no issue only few PCs having those issues.

Is this on meet.jit.si ?