Jigasi transcripber stuck at "Attempting to invite transcriber"

Hi all,
I’m trying to config jigasi to transcribe. I followed the Quick install and config like instructions in the README file.
I have studied issues before but have not found a solution.
Any thoughts would be very welcome.
Regards
Here is my Jicofo, jigasi log:

Jicofo 2019-09-23 17:39:25.365 INFO: [67] org.jitsi.jicofo.xmpp.FocusComponent.handleConferenceIq().401 Focus request for room: hainn3@conference.vcrxdev9.topica.vn
Jicofo 2019-09-23 17:39:25.366 INFO: [67] org.jitsi.jicofo.FocusManager.log() Created new focus for hainn3@conference.vcrxdev9.topica.vn@auth.vcrxdev9.topica.vn. Conference count 1,options:
Jicofo 2019-09-23 17:39:25.366 INFO: [67] org.jitsi.jicofo.JitsiMeetConferenceImpl.log() Lip-sync enabled in hainn3@conference.vcrxdev9.topica.vn
Jicofo 2019-09-23 17:39:25.366 INFO: [67] org.jitsi.jicofo.JitsiMeetConferenceImpl.log() Joining the room: hainn3@conference.vcrxdev9.topica.vn
Jicofo 2019-09-23 17:39:25.488 INFO: [38] org.jitsi.jicofo.ChatRoomRoleAndPresence.log() Chat room event ChatRoomMemberPresenceChangeEvent[type=MemberJoined sourceRoom=org.jitsi.impl.protocol.xmpp.ChatRoomImpl@ee20bff member=ChatMember[hainn3@conference.vcrxdev9.topica.vn/8860902c, jid: null]@1884640524]
Jicofo 2019-09-23 17:39:25.490 INFO: [38] org.jitsi.jicofo.ChatRoomRoleAndPresence.log() Granted owner to hainn3@conference.vcrxdev9.topica.vn/8860902c
Jicofo 2019-09-23 17:39:25.490 INFO: [38] org.jitsi.jicofo.JitsiMeetConferenceImpl.log() Member hainn3@conference.vcrxdev9.topica.vn/8860902c joined.
Jicofo 2019-09-23 17:39:27.247 INFO: [85] org.jitsi.jicofo.xmpp.FocusComponent.handleConferenceIq().401 Focus request for room: hainn3@conference.vcrxdev9.topica.vn
Jicofo 2019-09-23 17:39:27.633 INFO: [38] org.jitsi.jicofo.ChatRoomRoleAndPresence.log() Chat room event ChatRoomMemberPresenceChangeEvent[type=MemberJoined sourceRoom=org.jitsi.impl.protocol.xmpp.ChatRoomImpl@ee20bff member=ChatMember[hainn3@conference.vcrxdev9.topica.vn/79325170, jid: null]@594412154]
Jicofo 2019-09-23 17:39:27.633 INFO: [38] org.jitsi.jicofo.JitsiMeetConferenceImpl.log() Member hainn3@conference.vcrxdev9.topica.vn/79325170 joined.
Jicofo 2019-09-23 17:39:27.633 INFO: [38] org.jitsi.impl.protocol.xmpp.colibri.OperationSetColibriConferenceImpl.log() Conference created: org.jitsi.impl.protocol.xmpp.colibri.ColibriConferenceImpl@31d0d262
Jicofo 2019-09-23 17:39:27.634 INFO: [38] org.jitsi.jicofo.JitsiMeetConferenceImpl.log() Added participant jid= hainn3@conference.vcrxdev9.topica.vn/79325170, bridge=jitsi-videobridge.vcrxdev9.topica.vn
Jicofo 2019-09-23 17:39:27.635 INFO: [38] org.jitsi.jicofo.JitsiMeetConferenceImpl.log() Region info, conference=ff137e octo_enabled= false: [[null, null]]
Jicofo 2019-09-23 17:39:27.635 INFO: [38] org.jitsi.jicofo.JitsiMeetConferenceImpl.log() Added participant jid= hainn3@conference.vcrxdev9.topica.vn/8860902c, bridge=jitsi-videobridge.vcrxdev9.topica.vn
Jicofo 2019-09-23 17:39:27.635 INFO: [38] org.jitsi.jicofo.JitsiMeetConferenceImpl.log() Region info, conference=ff137e octo_enabled= false: [[null, null, null]]
Jicofo 2019-09-23 17:39:27.953 INFO: [101] org.jitsi.jicofo.AbstractChannelAllocator.log() Using jitsi-videobridge.vcrxdev9.topica.vn to allocate channels for: Participant[endpointId=8860902c]
Jicofo 2019-09-23 17:39:27.954 INFO: [42] org.jitsi.jicofo.Bridge.log() Adding 1 video streams on jitsi-videobridge.vcrxdev9.topica.vn video streams: 0 diff: 1 (estimated: 1)
Jicofo 2019-09-23 17:39:27.985 INFO: [109] org.jitsi.jicofo.AbstractChannelAllocator.log() Using jitsi-videobridge.vcrxdev9.topica.vn to allocate channels for: Participant[endpointId=79325170]
Jicofo 2019-09-23 17:39:27.986 INFO: [42] org.jitsi.jicofo.Bridge.log() Adding 3 video streams on jitsi-videobridge.vcrxdev9.topica.vn video streams: 0 diff: 4 (estimated: 4)
Jicofo 2019-09-23 17:39:28.586 INFO: [38] org.jitsi.jicofo.JitsiMeetConferenceImpl.log() Received session-accept from 8860902c with accepted sources:Sources{ }@1976850307
Jicofo 2019-09-23 17:39:28.587 WARNING: [38] org.jitsi.jicofo.JitsiMeetConferenceImpl.log() No jingle session yet for 79325170
Jicofo 2019-09-23 17:39:28.588 INFO: [38] org.jitsi.jicofo.JitsiMeetConferenceImpl.log() Received session-accept from 79325170 with accepted sources:Sources{ }@653981329
Jicofo 2019-09-23 17:39:28.588 INFO: [38] org.jitsi.protocol.xmpp.AbstractOperationSetJingle.sendAddSourceIQ().478 Notify add SSRC hainn3@conference.vcrxdev9.topica.vn/8860902c SID: 3m67ok7jhfjkv Sources{ video: }@286159854 source_Groups{ }@572324513
Jicofo 2019-09-23 17:39:36.187 INFO: [43] org.jitsi.jicofo.ComponentsDiscovery.log() New component discovered: callcontrol.vcrxdev9.topica.vn, null
Jicofo 2019-09-23 17:39:36.187 INFO: [43] org.jitsi.jicofo.JitsiMeetServices.log() Discovered SIP gateway: callcontrol.vcrxdev9.topica.vn
Jicofo 2019-09-23 17:39:59.552 INFO: [38] org.jitsi.protocol.xmpp.AbstractOperationSetJingle.sendAddSourceIQ().478 Notify add SSRC hainn3@conference.vcrxdev9.topica.vn/8860902c SID: 3m67ok7jhfjkv Sources{ video: audio: [ssrc=3851451474 ] }@1973672238 source_Groups{ }@69007221
Jicofo 2019-09-23 17:40:04.603 INFO: [38] org.jitsi.protocol.xmpp.AbstractOperationSetJingle.sendAddSourceIQ().478 Notify add SSRC hainn3@conference.vcrxdev9.topica.vn/8860902c SID: 3m67ok7jhfjkv Sources{ audio: video: [ssrc=1416326291 ssrc=1935524734 ssrc=1951505200 ssrc=2613694379 ssrc=2914024054 ssrc=3809866082 ] }@1718576411 source_Groups{ video:[ SourceGroup(FID)[ ssrc=1935524734 ssrc=1416326291 ]SourceGroup(FID)[ ssrc=1951505200 ssrc=2914024054 ]SourceGroup(FID)[ ssrc=3809866082 ssrc=2613694379 ]SourceGroup(SIM)[ ssrc=1935524734 ssrc=1951505200 ssrc=3809866082 ] ] }@593707653
Jicofo 2019-09-23 17:40:08.358 INFO: [129] org.jitsi.jicofo.jigasi.TranscriberManager.log() Attempting to invite transcriber

Jigasi:
2019-09-23 17:39:07.038 INFO: [1] org.jitsi.impl.configuration.ConfigurationServiceImpl.log() net.java.sip.communicator.impl.neomedia.audioSystem.audiosilence.captureDevice_list=[“AudioSilenceCaptureDevice”, “AudioSilenceCaptureDevice:noTransferData”]
2019-09-23 17:39:07.038 INFO: [1] org.jitsi.impl.configuration.ConfigurationServiceImpl.log() net.java.sip.communicator.impl.protocol.sip.acc1403273890647.Encodings.SILK/8000=0
2019-09-23 17:39:07.038 INFO: [1] org.jitsi.impl.configuration.ConfigurationServiceImpl.log() net.java.sip.communicator.impl.protocol.sip.acc1403273890647.Encodings.red/90000=0
2019-09-23 17:39:07.039 INFO: [1] org.jitsi.impl.configuration.ConfigurationServiceImpl.log() net.java.sip.communicator.impl.protocol.SingleCallInProgressPolicy.enabled=false
2019-09-23 17:39:07.039 INFO: [1] org.jitsi.impl.configuration.ConfigurationServiceImpl.log() org.jitsi.jigasi.xmpp.acc.IS_FILE_TRANSFER_DISABLED=true
2019-09-23 17:39:07.039 INFO: [1] org.jitsi.impl.configuration.ConfigurationServiceImpl.log() net.java.sip.communicator.impl.protocol.sip.acc1403273890647.Encodings.telephone-event/8000=1
2019-09-23 17:39:07.039 INFO: [1] org.jitsi.impl.configuration.ConfigurationServiceImpl.log() net.java.sip.communicator.impl.protocol.sip.acc1403273890647.Encodings.H263-1998/90000=0
2019-09-23 17:39:07.039 INFO: [1] org.jitsi.impl.configuration.ConfigurationServiceImpl.log() org.jitsi.jigasi.xmpp.acc.JINGLE_NODES_ENABLED=false
2019-09-23 17:39:07.039 INFO: [1] org.jitsi.impl.configuration.ConfigurationServiceImpl.log() net.java.sip.communicator.impl.protocol.sip.acc1403273890647.Encodings.PCMA/8000=600
2019-09-23 17:39:07.039 INFO: [1] org.jitsi.impl.configuration.ConfigurationServiceImpl.log() net.java.sip.communicator.impl.notifications.eventType1569235146782.actions.actionType1569235146782.timeout=-1
2019-09-23 17:39:07.040 INFO: [1] org.jitsi.impl.configuration.ConfigurationServiceImpl.log() org.jitsi.jigasi.transcription.SAVE_TXT=true
2019-09-23 17:39:07.040 INFO: [1] org.jitsi.impl.configuration.ConfigurationServiceImpl.log() net.java.sip.communicator.impl.protocol.sip.acc1403273890647.Encodings.speex/16000=0
2019-09-23 17:39:07.040 INFO: [1] org.jitsi.impl.configuration.ConfigurationServiceImpl.log() org.jitsi.jigasi.transcription.jetty.port=-1
2019-09-23 17:39:07.040 INFO: [1] org.jitsi.impl.configuration.ConfigurationServiceImpl.log() net.java.sip.communicator.impl.protocol.sip.acc1403273890647.KEEP_ALIVE_INTERVAL=25
2019-09-23 17:39:07.040 INFO: [1] org.jitsi.impl.configuration.ConfigurationServiceImpl.log() net.java.sip.communicator.impl.notifications.eventType1569235146780.actions.actionType1569235146781.enabled=true
2019-09-23 17:39:07.040 INFO: [1] org.jitsi.impl.configuration.ConfigurationServiceImpl.log() org.jitsi.jigasi.xmpp.acc.USER_ID=callcontrol.vcrxdev9.topica.vn
2019-09-23 17:39:07.040 INFO: [1] org.jitsi.impl.configuration.ConfigurationServiceImpl.log() net.java.sip.communicator.impl.protocol.sip.acc1403273890647=acc1403273890647
2019-09-23 17:39:07.041 INFO: [1] org.jitsi.impl.configuration.ConfigurationServiceImpl.log() net.java.sip.communicator.impl.protocol.sip.acc1403273890647.Encodings.speex/8000=0
2019-09-23 17:39:07.041 INFO: [1] org.jitsi.impl.configuration.ConfigurationServiceImpl.log() org.jitsi.jigasi.transcription.BASE_URL=http://vcrxdev9.topica.vn
2019-09-23 17:39:07.041 INFO: [1] org.jitsi.impl.configuration.ConfigurationServiceImpl.log() net.java.sip.communicator.impl.protocol.sip.acc1403273890647.Encodings.SILK/12000=0
2019-09-23 17:39:07.041 INFO: [1] org.jitsi.impl.configuration.ConfigurationServiceImpl.log() net.java.sip.communicator.impl.notifications.eventType1569235146780.actions.actionType1569235146781.default=true
2019-09-23 17:39:07.041 INFO: [1] org.jitsi.impl.configuration.ConfigurationServiceImpl.log() net.java.sip.communicator.impl.protocol.sip.acc1403273890647.ACCOUNT_UID=SIP:hai@hainn3topica.onsip.com
2019-09-23 17:39:07.041 INFO: [1] org.jitsi.impl.configuration.ConfigurationServiceImpl.log() net.java.sip.communicator.impl.protocol.sip.acc1403273890647.DOMAIN_BASE=vcrxdev9.topica.vn
2019-09-23 17:39:07.041 INFO: [1] org.jitsi.impl.configuration.ConfigurationServiceImpl.log() org.jitsi.jigasi.transcription.SEND_TXT=true
2019-09-23 17:39:07.041 INFO: [1] org.jitsi.impl.configuration.ConfigurationServiceImpl.log() net.java.sip.communicator.impl.protocol.sip.acc1403273890647.KEEP_ALIVE_METHOD=OPTIONS
2019-09-23 17:39:07.042 INFO: [1] org.jitsi.impl.configuration.ConfigurationServiceImpl.log() net.java.sip.communicator.impl.protocol.sip.acc1403273890647.Encodings.VP8/90000=0
2019-09-23 17:39:07.042 INFO: [1] org.jitsi.impl.configuration.ConfigurationServiceImpl.log() org.jitsi.jigasi.transcription.DIRECTORY=/var/lib/jigasi/transcripts
2019-09-23 17:39:07.042 INFO: [1] org.jitsi.impl.configuration.ConfigurationServiceImpl.log() net.java.sip.communicator.impl.neomedia.codec.audio.opus.encoder.COMPLEXITY=10
2019-09-23 17:39:07.042 INFO: [1] org.jitsi.impl.configuration.ConfigurationServiceImpl.log() org.jitsi.jigasi.BREWERY_ENABLED=true
2019-09-23 17:39:07.042 INFO: [1] org.jitsi.impl.configuration.ConfigurationServiceImpl.log() net.java.sip.communicator.impl.protocol.sip.acc1403273890647.Encodings.H264/90000=0
2019-09-23 17:39:07.042 INFO: [1] org.jitsi.impl.configuration.ConfigurationServiceImpl.log() net.java.sip.communicator.impl.protocol.sip.acc1403273890647.DEFAULT_ENCRYPTION=false
2019-09-23 17:39:07.042 INFO: [1] org.jitsi.impl.configuration.ConfigurationServiceImpl.log() net.java.sip.communicator.impl.protocol.sip.acc1403273890647.Encodings.ulpfec/90000=0
2019-09-23 17:39:07.043 INFO: [1] org.jitsi.impl.configuration.ConfigurationServiceImpl.log() net.java.sip.communicator.impl.notifications.eventType1569235146782.actions.actionType1569235146782.enabled=true
2019-09-23 17:39:07.043 INFO: [1] org.jitsi.impl.configuration.ConfigurationServiceImpl.log() net.java.sip.communicator.impl.protocol.sip.acc1403273890647.Encodings.PCMU/8000=650
2019-09-23 17:39:07.043 INFO: [1] org.jitsi.impl.configuration.ConfigurationServiceImpl.log() org.jitsi.jigasi.xmpp.acc.SERVER_STORED_INFO_DISABLED=true
2019-09-23 17:39:07.043 INFO: [1] org.jitsi.impl.configuration.ConfigurationServiceImpl.log() net.java.sip.communicator.impl.notifications.eventType1569235146782.actions.actionType1569235146782=PopupMessageAction
2019-09-23 17:39:07.043 INFO: [1] org.jitsi.impl.configuration.ConfigurationServiceImpl.log() net.java.sip.communicator.impl.protocol.sip.acc1403273890647.Encodings.iLBC/8000=10
2019-09-23 17:39:07.043 INFO: [1] org.jitsi.impl.configuration.ConfigurationServiceImpl.log() org.jitsi.jigasi.transcription.RECORD_AUDIO_FORMAT=wav
2019-09-23 17:39:07.043 INFO: [1] org.jitsi.impl.configuration.ConfigurationServiceImpl.log() org.jitsi.jigasi.xmpp.acc.IS_SERVER_OVERRIDDEN=true
2019-09-23 17:39:07.044 INFO: [1] org.jitsi.impl.configuration.ConfigurationServiceImpl.log() net.java.sip.communicator.impl.notifications.eventType1569235146782.actions.actionType1569235146782.default=true
2019-09-23 17:39:07.044 INFO: [1] org.jitsi.impl.configuration.ConfigurationServiceImpl.log() org.jitsi.jigasi.xmpp.acc.IM_DISABLED=true
2019-09-23 17:39:07.044 INFO: [1] org.jitsi.impl.configuration.ConfigurationServiceImpl.log() net.java.sip.communicator.impl.protocol.sip.acc1403273890647.ENCRYPTED_PASSWORD=**********
2019-09-23 17:39:07.044 INFO: [1] org.jitsi.impl.configuration.ConfigurationServiceImpl.log() net.java.sip.communicator.impl.protocol.sip.acc1403273890647.Encodings.G722/8000=700
2019-09-23 17:39:07.044 INFO: [1] org.jitsi.impl.configuration.ConfigurationServiceImpl.log() org.jitsi.jigasi.transcription.RECORD_AUDIO=false
2019-09-23 17:39:07.044 INFO: [1] org.jitsi.impl.configuration.ConfigurationServiceImpl.log() net.java.sip.communicator.impl.protocol.sip.acc1403273890647.Encodings.opus/48000=1000
2019-09-23 17:39:07.045 INFO: [1] org.jitsi.impl.configuration.ConfigurationServiceImpl.log() net.java.sip.communicator.impl.protocol.sip.acc1403273890647.SERVER_ADDRESS=hainn3topica.onsip.com
2019-09-23 17:39:07.045 INFO: [1] org.jitsi.impl.configuration.ConfigurationServiceImpl.log() net.java.sip.communicator.impl.protocol.sip.acc1403273890647.PROTOCOL_NAME=SIP
2019-09-23 17:39:07.045 INFO: [1] org.jitsi.impl.configuration.ConfigurationServiceImpl.log() org.jitsi.jigasi.xmpp.acc.PASS=**********
2019-09-23 17:39:07.045 INFO: [1] org.jitsi.impl.configuration.ConfigurationServiceImpl.log() org.jitsi.jigasi.xmpp.acc.SERVER_ADDRESS=42.112.28.161

How did you configure jigasi, to use component or a muc?
In the jigasi logs there is no indications of trying to do anything…

And I did add "Component “callcontrol.vcrxdev9.topica.vn”
component_secret = “uWRuBbQE”
" in prosody config
Here is my jigasi config:
sip-communicator.txt (8.3 KB)

And config file.I tried to follow the instructions
jigasi-config.txt (406 Bytes)

You need to use mucs, not components in order to use transcribing.

1 Like

Thanks for your advice. Now I have this error, Did I have wrong xmpp account?
2019-09-23 23:25:04.722 SEVERE: [45] impl.protocol.jabber.ProtocolProviderServiceJabberImpl.connectAndLogin().1003 Failed to connect to XMPP service
org.jivesoftware.smack.sasl.SASLErrorException: SASLError using SCRAM-SHA-1: not-authorized
at org.jivesoftware.smack.SASLAuthentication.authenticationFailed(SASLAuthentication.java:292)
at org.jivesoftware.smack.bosh.XMPPBOSHConnection$BOSHPacketReader.responseReceived(XMPPBOSHConnection.java:538)
at org.igniterealtime.jbosh.BOSHClient.fireResponseReceived(BOSHClient.java:1609)
at org.igniterealtime.jbosh.BOSHClient.processExchange(BOSHClient.java:1144)
at org.igniterealtime.jbosh.BOSHClient.processMessages(BOSHClient.java:998)
at org.igniterealtime.jbosh.BOSHClient.access$300(BOSHClient.java:100)
at org.igniterealtime.jbosh.BOSHClient$RequestProcessor.run(BOSHClient.java:1727)
at java.lang.Thread.run(Thread.java:748)
2019-09-23 23:25:04.736 WARNING: [51] org.jivesoftware.smack.roster.Roster.processStanza() Roster not loaded while processing Presence Stanza [id=13rg0-11,type=error,]

This is normally wrong password or that account is not created.

How can I create xmpp account for jigasi. I jusst follow your answer at that topic Transcription in Jitsi Meet: CC button not quite working, transcriber not joining hidden

I have not understood this part yet. What is previous of /configure/call-control-muc/add
“A new XMPP control MUC can be added by posting a JSON which contains its configuration to /configure/call-control-muc/add :”