Jigasi no incoming call

Hello

I no know if I make error but my jigasi no take incoming call. Outgoing call are fine but incoming call caller are just hear busy tone for jigasi jigasi no see anything. Even I create meeting siptest or X-Room-Name or Jitsi-Conference-Room, he no matter jigasi no see call to answer. Please tell me what I do wrong here are my log.

2021-01-18 18:56:59.019 INFO: [390] org.jitsi.jigasi.SipGateway.incomingCallReceived().216 [ctx=1610992619018595526999] Incoming call received...
2021-01-18 18:57:00.020 WARNING: [392] org.jitsi.jigasi.SipGatewaySession.run().1745 [ctx=1610992619018595526999] No JVB room name provided in INVITE header
2021-01-18 18:57:00.021 INFO: [101] org.jitsi.jigasi.SipGatewaySession.handleCallState().1616 [ctx=1610992619018595526999] SIP call ended: CallPeerChangeEvent: type=CallPeerStatusChange oldV=net.java.sip.communicator.service.protocol.CallPeerState:Incoming Call newV=net.java.sip.communicator.service.protocol.CallPeerState:Failed for peer=ryan <ryan@sip2sip.info>;status=Failed
2021-01-18 18:57:00.022 INFO: [101] org.jitsi.jigasi.SipGatewaySession.sipCallEnded().647 [ctx=1610992619018595526999] Sip call ended: Call: id=1610992619017696741415 peers=0
2021-01-18 18:57:00.022 SEVERE: [101] org.jitsi.jigasi.AbstractGateway.notifyCallEnded().121 [ctx=1610992619018595526999] Call resource not exists for session.
2021-01-18 18:57:00.023 INFO: [101] org.jitsi.jigasi.SipGatewaySession.peerStateChanged().1682 null SIP peer state: Failed

Are you sending the custom headers from the sip side?

No i just use desktop jitsi are test. If jigasi are call it work but if the desktop of jitsi are call to jigasi it just busy beep beep beep

You need to send the headers which room to join.

Send those from the sip server you use for registering jitsi and jigasi.

Sorry I no understand. Look this setting here are say

#org.jitsi.jigasi.DEFAULT_JVB_ROOM_NAME=siptest@example.com

This no mean if no header call are go that room? I just use my sip address put for jitsi desktop and I put another sip address inside jigasi so from jigasi I call my sip address and jitsi desktop are answer and it talk fine. But if I try call sip address I put for jigasi from jitsi desktop it just busy busy busy. If no header is not supposed to go to that room siptest@example.com?

Clear jigasi logs, do the test where you call jitsi desktop to jigasi and expect jigasi to join siptest room and post the logs here. While testing this, make sure from the web you have opened that room and waiting for jigasi to join.

@damencho here I do as you say. I clear log of jigasi and I create meeting siptest and I call jigasi sip address from my own sip address with desktop jitsi. Desktop of jitsi are ring then busy busy busy and jigasi no enter meeting and desktop jitsi no enter meeting. I put picture too if I call desktop of jitsi from inside meeting he go through and voice is fine both the two. But if I call back jigasi he no go through he just busy.

2021-01-19 02:23:26.315 INFO: [1970] org.jitsi.jigasi.SipGateway.incomingCallReceived().216 [ctx=1611019406315106813069] Incoming call received...
2021-01-19 02:23:27.322 WARNING: [1972] org.jitsi.jigasi.SipGatewaySession.run().1745 [ctx=1611019406315106813069] No JVB room name provided in INVITE header
2021-01-19 02:23:27.327 INFO: [1975] org.jitsi.jigasi.SipGatewaySession.handleCallState().1616 [ctx=1611019406315106813069] SIP call ended: CallPeerChangeEvent: type=CallPeerStatusChange oldV=net.java.sip.communicator.service.protocol.CallPeerState:Incoming Call newV=net.java.sip.communicator.service.protocol.CallPeerState:Failed for peer=ryan <ryan@sipserver.com>;status=Failed
2021-01-19 02:23:27.328 INFO: [1975] org.jitsi.jigasi.SipGatewaySession.sipCallEnded().647 [ctx=1611019406315106813069] Sip call ended: Call: id=1611019406267335730800 peers=0
2021-01-19 02:23:27.328 SEVERE: [1975] org.jitsi.jigasi.AbstractGateway.notifyCallEnded().121 [ctx=1611019406315106813069] Call resource not exists for session.
2021-01-19 02:23:27.329 INFO: [1975] org.jitsi.jigasi.SipGatewaySession.peerStateChanged().1682 null SIP peer state: Failed
2021-01-19 02:24:44.410 INFO: [1979] org.jitsi.jigasi.xmpp.CallControl.handleDialIq().195 [ctx=1611019484409743074660] Got dial request fromnumber -> ryan@sipserver.com room: siptest@conference.party.family.com
2021-01-19 02:24:44.416 INFO: [1979] org.jitsi.jigasi.JvbConference.start().490 [ctx=1611019484409743074660] Starting JVB conference room: siptest@conference.party.family.com
2021-01-19 02:24:44.429 INFO: [1979] org.jitsi.jigasi.JvbConference.setXmppProvider().633 [ctx=1611019484409743074660] Using ProtocolProviderServiceJabberImpl(Jabber:335b33c0@party.family.com/335b33c0)
2021-01-19 02:24:44.482 INFO: [1984] org.igniterealtime.jbosh.BOSHClient.init() Starting with 1 request processors
2021-01-19 02:24:44.754 INFO: [1984] impl.protocol.jabber.OperationSetBasicTelephonyJabberImpl.registrationStateChanged().127 Jingle : ON 
2021-01-19 02:24:44.754 INFO: [1984] org.jitsi.jigasi.JvbConference.registrationStateChanged().684 [ctx=1611019484409743074660] Registering XMPP.
2021-01-19 02:24:44.777 INFO: [1984] impl.protocol.jabber.ProtocolProviderServiceJabberImpl.authenticated().2423 Authenticated: false
2021-01-19 02:24:44.780 INFO: [1984] org.jitsi.jigasi.JvbConference.joinConferenceRoom().775 [ctx=1611019484409743074660] Joining JVB conference room: siptest@conference.party.family.com
2021-01-19 02:24:44.796 SEVERE: [1984] org.jitsi.jigasi.JvbConference.inviteFocus().1738 [ctx=1611019484409743074660] Could not invite the focus to the conference
org.jivesoftware.smack.XMPPException$XMPPErrorException: XMPP error reply received from focus.party.family.com: XMPPError: not-acceptable - modify
	at org.jivesoftware.smack.XMPPException$XMPPErrorException.ifHasErrorThenThrow(XMPPException.java:132)
	at org.jivesoftware.smack.StanzaCollector.nextResultOrThrow(StanzaCollector.java:263)
	at org.jivesoftware.smack.StanzaCollector.nextResultOrThrow(StanzaCollector.java:214)
	at org.jitsi.jigasi.JvbConference.inviteFocus(JvbConference.java:1732)
	at org.jitsi.jigasi.JvbConference.joinConferenceRoom(JvbConference.java:856)
	at org.jitsi.jigasi.JvbConference.registrationStateChanged(JvbConference.java:663)
	at net.java.sip.communicator.service.protocol.AbstractProtocolProviderService.fireRegistrationStateChanged(AbstractProtocolProviderService.java:187)
	at net.java.sip.communicator.service.protocol.AbstractProtocolProviderService.fireRegistrationStateChanged(AbstractProtocolProviderService.java:141)
	at net.java.sip.communicator.impl.protocol.jabber.ProtocolProviderServiceJabberImpl.connectAndLogin(ProtocolProviderServiceJabberImpl.java:1389)
	at net.java.sip.communicator.impl.protocol.jabber.ProtocolProviderServiceJabberImpl.connectAndLogin(ProtocolProviderServiceJabberImpl.java:970)
	at net.java.sip.communicator.impl.protocol.jabber.ProtocolProviderServiceJabberImpl.initializeConnectAndLogin(ProtocolProviderServiceJabberImpl.java:795)
	at net.java.sip.communicator.impl.protocol.jabber.ProtocolProviderServiceJabberImpl.register(ProtocolProviderServiceJabberImpl.java:500)
	at org.jitsi.jigasi.util.RegisterThread.run(RegisterThread.java:59)
2021-01-19 02:24:44.826 INFO: [1988] impl.protocol.jabber.ChatRoomJabberImpl.joined().1323 siptest@conference.party.family.com/6a4667c1 has joined the siptest@conference.party.family.com chat room.
2021-01-19 02:24:44.827 INFO: [1988] impl.protocol.jabber.ChatRoomJabberImpl.joined().1323 siptest@conference.party.family.com/focus has joined the siptest@conference.party.family.com chat room.
2021-01-19 02:24:44.835 SEVERE: [1984] org.jitsi.jigasi.JvbConference.registrationStateChanged().673 [ctx=1611019484409743074660] Registered bosh sid: 9b63ca08-2f47-4d47-87a5-76e7ee61c9ea
2021-01-19 02:24:46.133 INFO: [1997] impl.protocol.jabber.IceUdpTransportManager.createIceAgent().347 End gathering harvester within 52 ms
2021-01-19 02:24:46.591 INFO: [1997] impl.protocol.jabber.CallPeerMediaHandlerJabberImpl.harvestCandidates().1198 End candidate harvest within 114 ms
2021-01-19 02:24:46.598 INFO: [1997] org.jitsi.jigasi.JvbConference.incomingCallReceived().1380 [ctx=1611019484409743074660] Got invite from focus
2021-01-19 02:24:46.600 INFO: [1997] org.jitsi.jigasi.stats.StatsHandler.getStatsServiceWrapper().276 [ctx=1611019484409743074660] Jitsi-stats library initializing for account: Jabber:jigasi@auth.party.family.com
2021-01-19 02:24:46.602 WARNING: [1997] org.jitsi.stats.media.StatsServiceFactory.log() KeyID/keyPath missing, will try using appSecret
2021-01-19 02:24:46.603 SEVERE: [1997] org.jitsi.jigasi.stats.StatsHandler.error().398 [ctx=1611019484409743074660] Jitsi-stats library failed to initialize with reason: Missing parameres and error message: appSecret missing
2021-01-19 02:24:46.603 WARNING: [1997] org.jitsi.stats.media.StatsServiceFactory.log() appSecret missing. Skipping callstats init
2021-01-19 02:24:46.625 INFO: [1997] org.jitsi.jigasi.SipGatewaySession.onConferenceCallStarted().592 [ctx=1611019484409743074660] Created outgoing call to SipGatewaySession{sipCall=Call: id=16110194866151655950011 peers=1, destination='ryan@sipserver.com'}
2021-01-19 02:24:46.634 INFO: [2011] org.jitsi.jigasi.SipGatewaySession.peerStateChanged().1682 [ctx=1611019484409743074660] SIP peer state: Connecting
2021-01-19 02:24:46.747 INFO: [1975] service.protocol.media.MediaHandler.registerDynamicPTsWithStream().1003 Dynamic PT map: 126=rtpmap:-1 telephone-event/8000; 111=rtpmap:-1 opus/48000/2 fmtp:useinbandfec=1;minptime=10; 103=rtpmap:-1 unknown/90000; 
2021-01-19 02:24:46.747 INFO: [1975] service.protocol.media.MediaHandler.registerDynamicPTsWithStream().1020 PT overrides [103->104 ]
2021-01-19 02:24:46.777 INFO: [1975] service.protocol.media.CallPeerMediaHandler.start().1961 Starting
2021-01-19 02:24:46.983 INFO: [2028] org.jitsi.jigasi.SipGatewaySession.peerStateChanged().1682 [ctx=1611019484409743074660] SIP peer state: Alerting Remote User (Ringing)
2021-01-19 02:24:47.029 INFO: [1975] org.jitsi.jigasi.JvbConference.callStateChanged().1491 [ctx=1611019484409743074660] JVB conference call IN_PROGRESS.
2021-01-19 02:24:47.029 WARNING: [1975] org.jitsi.jigasi.stats.StatsHandler.startConferencePeriodicRunnable().329 [ctx=1611019484409743074660] Stats handler missing for call:Call: id=16110194860511092669320 peers=1
2021-01-19 02:24:47.281 INFO: [2017] org.jitsi.srtp.crypto.OpenSslWrapperLoader.log() jitsisrtp successfully loaded
2021-01-19 02:24:47.357 SEVERE: [2058] net.sf.fmj.media.Log.error()   Unable to handle format: LINEAR, 48000.0 Hz, 16-bit, Mono, LittleEndian, Signed
2021-01-19 02:24:47.358 SEVERE: [2058] net.sf.fmj.media.Log.error() Failed to prefetch: net.sf.fmj.media.ProcessEngine@63532dcc
2021-01-19 02:24:47.362 SEVERE: [2056] net.sf.fmj.media.Log.error() Error: Unable to prefetch net.sf.fmj.media.ProcessEngine@63532dcc

2021-01-19 02:24:51.525 INFO: [2068] service.protocol.media.MediaHandler.registerDynamicPTsWithStream().1003 Dynamic PT map: 101=rtpmap:-1 telephone-event/8000; 96=rtpmap:-1 opus/48000/2 fmtp:usedtx=1; 97=rtpmap:-1 iLBC/8000; 
2021-01-19 02:24:51.525 INFO: [2068] service.protocol.media.MediaHandler.registerDynamicPTsWithStream().1020 PT overrides []
2021-01-19 02:24:51.528 INFO: [2068] org.jitsi.jigasi.SipGatewaySession.handleCallState().1599 [ctx=1611019484409743074660] Sip call IN_PROGRESS: Call: id=16110194866151655950011 peers=1
2021-01-19 02:24:51.528 INFO: [2068] org.jitsi.jigasi.SipGatewaySession.handleCallState().1608 [ctx=1611019484409743074660] SIP call format used: rtpmap:-1 opus/48000/2 fmtp:usedtx=1
2021-01-19 02:24:51.529 INFO: [2068] org.jitsi.jigasi.SipGatewaySession.peerStateChanged().1682 [ctx=1611019484409743074660] SIP peer state: Connected
2021-01-19 02:24:51.531 INFO: [2068] service.protocol.media.CallPeerMediaHandler.start().1961 Starting
2021-01-19 02:24:51.547 INFO: [2068] service.protocol.media.TransportManager.sendHolePunchPacket().552 Send NAT hole punch packets
2021-01-19 02:25:06.902 INFO: [2112] org.jitsi.jigasi.SipGatewaySession.handleCallState().1616 [ctx=1611019484409743074660] SIP call ended: CallPeerChangeEvent: type=CallPeerStatusChange oldV=net.java.sip.communicator.service.protocol.CallPeerState:Connected newV=net.java.sip.communicator.service.protocol.CallPeerState:Disconnected for peer=ryan <ryan@sipserver.com>;status=Disconnected
2021-01-19 02:25:06.904 INFO: [2112] org.jitsi.jigasi.SipGatewaySession.peerStateChanged().1682 [ctx=1611019484409743074660] SIP peer state: Disconnected
2021-01-19 02:25:10.246 INFO: [1988] impl.protocol.jabber.ChatRoomJabberImpl.left().1367 siptest@conference.party.family.com/6a4667c1 has left the siptest@conference.party.family.com chat room.
2021-01-19 02:25:10.246 INFO: [1988] org.jitsi.jigasi.JvbConference.memberPresenceChanged().1211 [ctx=1611019484409743074660] Member left : OWNER 45wvqq4cj_rvc3gr@party.family.com/B9kyEnwF
2021-01-19 02:25:11.904 INFO: [2113] org.jitsi.jigasi.SipGatewaySession.sipCallEnded().647 [ctx=1611019484409743074660] Sip call ended: Call: id=16110194866151655950011 peers=0
2021-01-19 02:25:11.906 INFO: [2113] org.jitsi.jigasi.JvbConference.memberPresenceChanged().1211 [ctx=1611019484409743074660] Member left : OWNER focus@auth.party.family.com/focus114052533850599
2021-01-19 02:25:11.906 INFO: [2113] org.jitsi.jigasi.JvbConference.memberPresenceChanged().1211 [ctx=1611019484409743074660] Member left : MEMBER 335b33c0@party.family.com
2021-01-19 02:25:11.908 INFO: [2113] org.jitsi.jigasi.AbstractGateway.notifyCallEnded().129 [ctx=1611019484409743074660] Removed session for call. Sessions:0
2021-01-19 02:25:11.925 SEVERE: [2013] org.jitsi.impl.neomedia.RTPConnectorOutputStream.log() Failed to send a packet to target /[2a01:4f8:c0c:8a1:0:0:0:1]:10000:java.io.IOException: No active socket.
2021-01-19 02:25:11.926 SEVERE: [1975] org.jitsi.impl.neomedia.RTPConnectorOutputStream.log() Failed to send a packet to target /[2a01:4f8:c0c:8a1:0:0:0:1]:10000:java.io.IOException: No active socket.
2021-01-19 02:25:11.944 INFO: [1975] impl.protocol.jabber.OperationSetBasicTelephonyJabberImpl.registrationStateChanged().134 Jingle : OFF 
2021-01-19 02:25:11.945 INFO: [1975] org.jitsi.jigasi.CallManager$HangupCallThread.run().674 [ctx=1611019484409743074660] Removing account Jabber:335b33c0@party.family.com/335b33c0
2021-01-19 02:25:11.945 INFO: [1975] impl.protocol.jabber.OperationSetBasicTelephonyJabberImpl.registrationStateChanged().134 Jingle : OFF 

jigasi-conekt Picture call from jigasi to desktop jitsi fine

jigasi-noconekt Picture call from desktop jitsi to jigasi no go no fine

Now I look log of jigasi I see something. He say siptest@conference.mydomain. Where conference in front of my domain come from? I no put it there. But even I remove and try again I get same problem.

According to jigasi logs, it successfully entered the room siptest and the sip call was first connected and the disconnected …
Not sure what is going on … You need to check jitsi desktop logs from where is the busy coming from …

Only bad thing I see for jitsi desktop log are this message.

impl.gui.main.call.CallManager.run().2609 The call could not be created:

I ask of you the conference.mydomain I see that supposed to be there? I no no where he come from :flushed:

I cannot understand your question.

@damencho Sorry I no explain well. Ok when I look log I see conference.party.family com but my domain name party.family.com so I ask where the conference. in front come from? And when I look inside jigasi sip-communcator.properties, I see

# Name of default JVB room that will be joined if no special header is included
# in SIP invite
#org.jitsi.jigasi.DEFAULT_JVB_ROOM_NAME=siptest@conference.party.family.com

org.jitsi.jigasi.MUC_SERVICE_ADDRESS=conference.party.family.com

I not the one put that values jigasi put automatically so he add conference in front?
Anothre thing is I try and call jigasi with another softphone and another sip address and the result the same. He unconnect immediately. So this problem it must be jigasi not desktop jitsi

“conference” is the default internal domain in the platform, which is used for the rooms, so this is as expected.

Thank you yes I found this in other post too

jigasi still no get incoming call :pensive:

And when you are testing are you opening that room on the web side using the browser?

@damencho yes I start the room on Chrome on computer

Do you have authentication enabled?

I try put secure domain but he no work for jigasi whether incoming or outgoing. So I take off secure domain and only call out work no incoming to jigasi

Can you show your jicofo config? Do you see any errors in jicofo logs when this error happen: org.jivesoftware.smack.XMPPException$XMPPErrorException: XMPP error reply received from focus.party.family.com: XMPPError: not-acceptable - modify ?

@damencho I check logs I have. Jicofo are perfect no SEVERE. Here I put jicofo config

# Jitsi Conference Focus settings
# sets the host name of the XMPP server
JICOFO_HOST=localhost

# sets the XMPP domain (default: none)
JICOFO_HOSTNAME=party.family.com

# sets the secret used to authenticate as an XMPP component
JICOFO_SECRET=*******

# sets the port to use for the XMPP component connection
JICOFO_PORT=5347

# sets the XMPP domain name to use for XMPP user logins
JICOFO_AUTH_DOMAIN=auth.party.family.com

# sets the username to use for XMPP user logins
JICOFO_AUTH_USER=focus

# sets the password to use for XMPP user logins
JICOFO_AUTH_PASSWORD=#######

# extra options to pass to the jicofo daemon
JICOFO_OPTS=""

# adds java system props that are passed to jicofo (default are for home and logging config file)
JAVA_SYS_PROPS="-Dconfig.file=/etc/jitsi/jicofo/jicofo.conf -Dnet.java.sip.communicator.SC_HOME_DIR_LOCATION=/etc/jitsi -Dnet.java.sip.communicator.SC_HOME_DIR_NAME=jicofo -Dnet.java>

I put sip-communicator

org.jitsi.jicofo.BRIDGE_MUC=JvbBrewery@internal.auth.party.family.com
org.jitsi.jicofo.jigasi.BREWERY=JigasiBrewery@internal.auth.party.family.com