Jibri service is not getting started

Hi,
Getting error while starting the jibri service Please suggest.
Jicofo 2020-04-21 16:16:21.771 WARNING: [28] org.jitsi.impl.protocol.xmpp.ChatRoomImpl.log() Unable to handle packet:
Jicofo 2020-04-21 16:16:21.771 WARNING: [28] org.jitsi.impl.protocol.xmpp.ChatRoomImpl.log() Unable to handle packet:

Regards,
Sachin