Issues with Russia


#1

Hello,

Apologies if this sounds a bit naive; I have never used web conferencing before, so this is completely new ground to me.

I just tried to connect with a contact in Russia via Jitsi. He could not join the ‘room’, had grey screen, no error messages. He is using the latest version of IE. Could this be a browser issue? Or could Jitsi be blocked in Russia?


#2

The browser is the problem, for the best experience use Chrome.
Strange that it even load something with IE. IE is not supported and he should see a page saying that and suggest using Chrome or Firefox, we will test that and fix it.