The msi is configured to be installed for all users ( per machine) so it requires admin rights.
I’m not familiar with ConfigMgr/intunes but I manged to successfuly install it from a command prompt ran under System account.
Used psexec (PsExec - Sysinternals | Microsoft Learn) in order to start a command prompt under System account as seen in the screenshot on step 1 (psexec -i -s cmd.exe)
For remote install, I would suggest using /qn ( no ui) instead of /qb (basic ui) msiexec /i [path/to]/8x8MicrosoftIntegration.msi /qn
Following the above, I have the plugin working in Outlook on both my admin and my non-admin accounts.
I’m pretty sure that most remote install tools allow starting command prompts under System account and running commands, eg I used sysinternals myself some time ago for remote installs. But I think that starting command prompt as an admin account instead of System sould work too.
Great that that msi file works for you, but it’s not that plugin, we are trying to install.
MSI file is called: JitsiMeetOutlook-v0.7.0-windows-anycpu.msi and THAT doesnt work for all users, even if we are installing it as SYSTEM account with psexec or configmgr/intune.
So your suggestion wont help us much, as this is also normally how we install other MSI’s, but this one is “one of a kind” to be gentle
Any other suggestions? And what is 8x8MicrosoftIntegration?
This does not seem to be an official Jitsi or 8x8 add-in, however I might have a solution for you.
I had a look on the project in github and I think I identified the issue.
The msi does install per all users ( per machine) as expected, but the registry entries which the installation setup are on HKCU (HKEY CURRENT USER) - so that explains why only the user which installs it have it actually working:
Notice the HKEY LOCAL MACHINE path .Since now we have it under HKLM, any logged in user’s Outlook should ‘see’ it.
IMPORTANT:
After uninstalling the plugin ,this new entry need to be manually removed from registry - or to create and run a .reg file which deletes it - since the installer only cleans up the registry entries which it created! Otherwise you’ll get an error on Outlook startup as it won’t find the file mentioned under Manifest registry key since it will be removed by the uninstall.