When i configure the “Voicemail check URI” then attempt to select the voicemail icon all i get is a busy tone. is there there anything i’m missing?
What sip server are you using?
For example in asterisk you can configure which is the number to dial for voicemail: vmexten=*97 and you need to have extension *97 to reach out the voicemail.
There are few posts in the forum about that, like:
[quote=“damencho, post:2, topic:14445”]
an configure which is the number to dial for voicemail: vmexten=*97 and you need to have extension *97 to reach out the voicemail.
What do you input in “Voicemail check URI”? This should be the sip uri you need to dial to reach your voice mailbox, like firstname.lastname@example.org.
i’m entering what i would reach to my voicemail but it seems like what ever i put in there i just get a busy tone. i am able to dial it manually just fine though.
You can make a successful call to voicemail and one call where you get busy and send the logs (https://desktop.jitsi.org/faq#logs), so I can take a look.
can i send those to you directly?
yes, damencho at jitsi org. I will take a look these days.