Hangs after authentication on Connecting ..., requires window reload to get past

[This applies to Chrome on Mac and Win10.]

When I connect to our own server, after I successfully authenticate as host, my session hangs at the Connecting … step.

I can still see others connecting to the room in the (darkened) background, but I cannot interact with the UI, of course. Only after I reload the window in the browser, the Connecting … box disappears and I can interact with the session as usual.

Any hints on how to get rid of the intermittent hang would be appreciated!

Many thanks,

I found the problem: Jitsi appears to hang in the Connecting state if the authentication fails (instead of giving an error message). I had used an FQDN instead of a plain username, which caused the authentication to fail.