Guest URL not working

Hi there,

So I’m setting up secure domain following the instructions here. I completed everything and double checked the configs. However, when I go to guest.[mydomain], I get a can’t connect to server error (“Hmm. We’re having trouble finding that site.” on Firefox). I already tried restarting the server and updating Prosody, but neither worked. What am I doing wrong? According to the setup guide, I shouldn’t have to do any DNS config for this to work.

Welcome to the community.

You don’t use a separate “guest” URL to access your meetings, you use the same URL that the host authenticates in. If your meeting is hosted at, that’s the same URL everyone uses (guests and host), not a separate