Got connections problems | I see the partner for one second


#1

Hi Guys.

i install jitsi-meet with the Quick install Guide.

After i create a room everything looks fine.
When a second person want to join, we see each other for 1 seconds and then we get connections issues. Try again later in X seconds.

The Browser Console says somethink:

[react/features/base/storage/PersistenceRegistry.js] <e.value>: redux state persisted. 08d119d03473281fe90cd1de6b45af31 -> f9c559248f043f7267c5f8d6dfd13a87
Logger.js:125 [modules/xmpp/xmpp.js] <t.value>: (TIME) Strophe unknown: 18623.999999999796
Logger.js:125 [modules/xmpp/xmpp.js] <t.value>: (TIME) Strophe disconnected: 18627.49999999869
Logger.js:125 [modules/xmpp/strophe.ping.js] <a.value>: Ping interval cleared
Logger.js:125 [modules/xmpp/xmpp.js] <t.value>: (TIME) Strophe connfail[host-unknown]: 18656.89999999995
Logger.js:125 [modules/xmpp/xmpp.js] <t.value>: (TIME) Strophe disconnected[host-unknown]: 18659.39999999864
Logger.js:125 [modules/statistics/statistics.js] <Function.o.sendAnalyticsAndLog>: {“type”:“operational”,“action”:“connection.failed”,“attributes”:{“error_type”:“connection.otherError”,“error_message”:“host-unknown”,“suspend_time”:0}}
Logger.js:125 [JitsiMeetJS.js] <Object.getGlobalOnErrorHandler>: UnhandledError: null Script: null Line: null Column: null StackTrace: Error: The conference is has been already left
at i.leave (JitsiConference.js:481)
at r.f (conference.js:503)
at r.emit (events.js:96)
at t.value (xmpp.js:203)
at s.Connection._changeConnectStatus (strophe.js:3683)
at s.Connection._doDisconnect (strophe.js:3725)
at s.Connection._dataRecv (strophe.js:3804)
at e.Bosh._onRequestStateChange (strophe.js:5559)
JitsiConference.js:481 Uncaught (in promise) Error: The conference is has been already left
at i.leave (JitsiConference.js:481)
at r.f (conference.js:503)
at r.emit (events.js:96)
at t.value (xmpp.js:203)
at s.Connection._changeConnectStatus (strophe.js:3683)
at s.Connection._doDisconnect (strophe.js:3725)
at s.Connection._dataRecv (strophe.js:3804)
at e.Bosh._onRequestStateChange (strophe.js:5559)

and

modules/UI/videolayout/VideoLayout.js] <Object.electLastVisibleVideo>: electLastVisibleVideo: b00f5516
Logger.js:125 [conference.js] <e.value>: CONFERENCE FAILED: conference.videobridgeNotAvailable
Logger.js:125 [modules/rttmonitor/rttmonitor.js] <e.value>: Stopping RttMonitor.
Logger.js:125 [modules/e2eping/e2eping.js] <e.value>: Stopping e2eping
Logger.js:125 [modules/xmpp/ChatRoom.js] <t.value>: do leave test@conference.xxxx.xxxx.XXX/b00f5516
Logger.js:125 [JitsiMeetJS.js] <Object.getGlobalOnErrorHandler>: UnhandledError: null Script: null Line: null Column: null StackTrace: DOMException: play() failed because the user didn’t interact with the document first. https://goo.gl/xX8pDD
AbstractAudio.js:82 Uncaught (in promise) DOMException: play() failed because the user didn’t interact with the document first. https://goo.gl/xX8pDD

The auth domain of jicofo and prosody are the same. ( This was the first google match )

Hope for a few Tipps. For more information let me know.

Regards
Chris


#2

Open https://yourdeployment.com/http-bind it should look like: https://meet.jit.si/http-bind


#3

Hi damencho,

It works! Now point your BOSH client to this URL to connect to Prosody.

For more information see [Prosody: Setting up BOSH](http://prosody.im/doc/setting_up_bosh).

Regards
Chris


#4

Any other Ideas what the problem can be?


#5

Check your prosody config, what is the domain configured there, is it the same you use to access the deployment?


#6

Hi damencho,

yes they are the same. Same domain info in the prosody and jicofo conf.

Regards
Chris


#7

The host-unknown I see in the logs is coming from prosody. So you open web and connect to bosh using some domain, check your config.js and the value of bosh: … That domain should be configured in prosody or a host-unknown is returned.


#8

Hi Damencho,

thanks for the reply.

here my config.js line:
// BOSH URL. FIXME: use XEP-0156 to discover it.
bosh: ‘//jitsi.XXXX.com/http-bind’,

here my VirtualHost on prosody:

VirtualHost “jitsi.XXXX.com

They are the same or did i compare the wrong lines?

Thanks and best Regards
Chris


#9

That is strange, yeah you had checked the correct stuff.
Are you using nginx or apache or default jetty deployment? Can you send me a link to your deployment (privately if you want)?


#10

Hi damencho,

cant send you a link because is it only for internal use and not reachable over the internet.
I use a apache.

<VirtualHost *:80>
    ServerName jitsi.XXXX.com
    Redirect permanent / https://jitsi.XXXX.com/
    RewriteEngine On
    RewriteCond %{HTTPS} off
    RewriteRule ^ https://%{HTTP_HOST}%{REQUEST_URI} [R=301,L]
</VirtualHost>

<VirtualHost *:443>

  ServerName jitsi.XXXX.com

  SSLProtocol TLSv1 TLSv1.1 TLSv1.2
  SSLEngine on
  SSLProxyEngine on
  SSLCertificateFile /etc/jitsi/meet/cert.pem
  SSLCertificateKeyFile /etc/jitsi/meet/key.pem
  SSLCipherSuite "EECDH+ECDSA+AESGCM:EECDH+aRSA+AESGCM:EECDH+ECDSA+SHA256:EECDH+aRSA+SHA256:EECDH+ECDSA+SHA384:EECDH+ECDSA+SHA256:EECDH+aRSA+SHA384:EDH+aRSA+AESGCM:EDH+aRSA+SHA256:EDH+aRSA:EECDH:!aNULL:!eNULL:!MEDIUM:!LOW:!3DES:!MD5:!EXP:!PSK:!SRP:!DSS:!RC4:!SEED"
  SSLHonorCipherOrder on
  Header set Strict-Transport-Security "max-age=31536000"

  DocumentRoot "/usr/share/jitsi-meet"
  <Directory "/usr/share/jitsi-meet">
    Options Indexes MultiViews Includes FollowSymLinks
    AddOutputFilter Includes html
    AllowOverride All
    Order allow,deny
    Allow from all
  </Directory>

  ErrorDocument 404 /static/404.html

  Alias "/config.js" "/etc/jitsi/meet/jitsi.XXXX.com-config.js"
  <Location /config.js>
    Require all granted
  </Location>

  ProxyPreserveHost on
  ProxyPass /http-bind http://localhost:5280/http-bind/
  ProxyPassReverse /http-bind http://localhost:5280/http-bind/

  RewriteEngine on
  RewriteRule ^/([a-zA-Z0-9]+)$ /index.html
</VirtualHost>

#11

If you are seeing host unknown error when strophe tries to connect, there is a problem between the host you use for the bosh connection and the one configured in prosody. Maybe enabling debug log in prosody will reveal something …


#12

Hi damencho,

i set the log Level to info.

   Oct 30 16:23:46 general info    Shutdown complete
Oct 30 16:23:46 general info    Hello and welcome to Prosody version 0.9.12
Oct 30 16:23:46 general info    Prosody is using the select backend for connection handling
Oct 30 16:23:46 portmanager     info    Activated service 's2s' on [::]:5269, [*]:5269
Oct 30 16:23:46 portmanager     info    Activated service 'c2s' on [::]:5222, [*]:5222
Oct 30 16:23:46 portmanager     info    Activated service 'legacy_ssl' on no ports
Oct 30 16:23:46 mod_posix       info    Prosody is about to detach from the console, disabling further console output
Oct 30 16:23:46 mod_posix       info    Successfully daemonized to PID 2667
Oct 30 16:23:46 portmanager     info    Activated service 'component' on [127.0.0.1]:5347, [::1]:5347
Oct 30 16:23:46 portmanager     info    Activated service 'http' on [::]:5280, [*]:5280
Oct 30 16:23:46 portmanager     info    Activated service 'https' on [::]:5281, [*]:5281
Oct 30 16:23:46 mod_bosh        info    Client tried to use sid 'f439d38d-f10e-4659-a477-4ff2a1539879' which we don't know about
Oct 30 16:23:46 mod_bosh        info    Client tried to use sid 'f439d38d-f10e-4659-a477-4ff2a1539879' which we don't know about
Oct 30 16:23:51 jcp55ebb987ce40 info    Incoming Jabber component connection
Oct 30 16:23:51 jitsi-videobridge.jitsi.XXXX.com:component      info    Component authentication failed for jitsi-videobridge.jitsi.XXXX.com
Oct 30 16:23:51 mod_component   info    Disconnecting component, <stream:error> is: <stream:error><not-authorized xmlns='urn:ietf:params:xml:ns:xmpp-streams'/><text xmlns='urn:ietf:params:xml:ns:xmpp-streams'>Given token does not mat
Oct 30 16:23:51 jcp55ebb987ce40 info    component disconnected: jitsi-videobridge.jitsi.XXXX.com (false)
Oct 30 16:23:54 jcp55ebb97de1c0 info    Incoming Jabber component connection
Oct 30 16:23:54 focus.jitsi.XXXX.com:component  info    External component successfully authenticated
Oct 30 16:23:55 c2s55ebb983d1f0 info    Client connected
Oct 30 16:23:55 c2s55ebb983d1f0 info    Authenticated as focus@auth.jitsi.XXXX.com
Oct 30 16:23:55 jitsi-videobridge.jitsi.XXXX.com:component      warn    Component not connected, bouncing error for: <iq id='877ku-827' type='get' to='jitsi-videobridge.jitsi.XXXX.com' from='focus@auth.jitsi.XXXX.com/focus70297572565
Oct 30 16:23:56 jcp55ebb99522a0 info    Incoming Jabber component connection
Oct 30 16:23:56 jitsi-videobridge.jitsi.XXXX.com:component      info    Component authentication failed for jitsi-videobridge.jitsi.XXXX.com
Oct 30 16:23:56 mod_component   info    Disconnecting component, <stream:error> is: <stream:error><not-authorized xmlns='urn:ietf:params:xml:ns:xmpp-streams'/><text xmlns='urn:ietf:params:xml:ns:xmpp-streams'>Given token does not mat
Oct 30 16:23:56 jcp55ebb99522a0 info    component disconnected: jitsi-videobridge.jitsi.XXXX.com (false)
Oct 30 16:24:01 jcp55ebb98ea390 info    Incoming Jabber component connection
Oct 30 16:24:01 jitsi-videobridge.jitsi.XXXX.com:component      info    Component authentication failed for jitsi-videobridge.jitsi.XXXX.com
Oct 30 16:24:01 mod_component   info    Disconnecting component, <stream:error> is: <stream:error><not-authorized xmlns='urn:ietf:params:xml:ns:xmpp-streams'/><text xmlns='urn:ietf:params:xml:ns:xmpp-streams'>Given token does not mat
Oct 30 16:24:01 jcp55ebb98ea390 info    component disconnected: jitsi-videobridge.jitsi.XXXX.com (false)
Oct 30 16:24:06 jcp55ebb996c920 info    Incoming Jabber component connection
Oct 30 16:24:06 jitsi-videobridge.jitsi.XXXX.com:component      info    Component authentication failed for jitsi-videobridge.jitsi.XXXX.com
Oct 30 16:24:06 mod_component   info    Disconnecting component, <stream:error> is: <stream:error><not-authorized xmlns='urn:ietf:params:xml:ns:xmpp-streams'/><text xmlns='urn:ietf:params:xml:ns:xmpp-streams'>Given token does not mat
Oct 30 16:24:06 jcp55ebb996c920 info    component disconnected: jitsi-videobridge.jitsi.XXXX.com (false)
Oct 30 16:24:10 mod_bosh        info    New BOSH session, assigned it sid '3d1bd984-355d-493a-936a-8e0b507add8a'
Oct 30 16:24:10 bosh3d1bd984-355d-493a-936a-8e0b507add8a        info    Authenticated as 0a11a3aa-3a77-4427-a61d-199d9aa3815b@jitsi.XXXX.com
Oct 30 16:24:11 jcp55ebb99cfd40 info    Incoming Jabber component connection
Oct 30 16:24:11 jitsi-videobridge.jitsi.XXXX.com:component      info    Component authentication failed for jitsi-videobridge.jitsi.XXXX.com
Oct 30 16:24:11 mod_component   info    Disconnecting component, <stream:error> is: <stream:error><not-authorized xmlns='urn:ietf:params:xml:ns:xmpp-streams'/><text xmlns='urn:ietf:params:xml:ns:xmpp-streams'>Given token does not mat
Oct 30 16:24:11 jcp55ebb99cfd40 info    component disconnected: jitsi-videobridge.jitsi.XXXX.com (false)
Oct 30 16:24:13 mod_bosh        info    New BOSH session, assigned it sid 'e1a7ec89-13f4-492f-b529-9d22973c1bc4'
Oct 30 16:24:14 boshe1a7ec89-13f4-492f-b529-9d22973c1bc4        info    Authenticated as da7130c6-4e1e-4a5f-b8a6-665017ce1d0e@jitsi.XXXX.com
Oct 30 16:24:15 bosh3d1bd984-355d-493a-936a-8e0b507add8a        info    BOSH client disconnected
Oct 30 16:24:16 jcp55ebb98ea8b0 info    Incoming Jabber component connection
Oct 30 16:24:16 jitsi-videobridge.jitsi.XXXX.com:component      info    Component authentication failed for jitsi-videobridge.jitsi.XXXX.com
Oct 30 16:24:16 mod_component   info    Disconnecting component, <stream:error> is: <stream:error><not-authorized xmlns='urn:ietf:params:xml:ns:xmpp-streams'/><text xmlns='urn:ietf:params:xml:ns:xmpp-streams'>Given token does not mat
Oct 30 16:24:16 jcp55ebb98ea8b0 info    component disconnected: jitsi-videobridge.jitsi.XXXX.com (false)
Oct 30 16:24:17 boshe1a7ec89-13f4-492f-b529-9d22973c1bc4        info    BOSH client disconnected
Oct 30 16:24:21 jcp55ebb995de10 info    Incoming Jabber component connection
Oct 30 16:24:21 jitsi-videobridge.jitsi.XXXX.com:component      info    Component authentication failed for jitsi-videobridge.jitsi.XXXX.com
Oct 30 16:24:21 mod_component   info    Disconnecting component, <stream:error> is: <stream:error><not-authorized xmlns='urn:ietf:params:xml:ns:xmpp-streams'/><text xmlns='urn:ietf:params:xml:ns:xmpp-streams'>Given token does not mat
Oct 30 16:24:21 jcp55ebb995de10 info    component disconnected: jitsi-videobridge.jitsi.XXXX.com (false)
Oct 30 16:24:25 jitsi-videobridge.jitsi.XXXX.com:component      warn    Component not connected, bouncing error for: <iq id='877ku-876' type='get' to='jitsi-videobridge.jitsi.XXXX.com' from='focus@auth.jitsi.XXXX.com/focus70297572565
Oct 30 16:24:26 jcp55ebb9af6fa0 info    Incoming Jabber component connection
Oct 30 16:24:26 jitsi-videobridge.jitsi.XXXX.com:component      info    Component authentication failed for jitsi-videobridge.jitsi.XXXX.com
Oct 30 16:24:26 mod_component   info    Disconnecting component, <stream:error> is: <stream:error><not-authorized xmlns='urn:ietf:params:xml:ns:xmpp-streams'/><text xmlns='urn:ietf:params:xml:ns:xmpp-streams'>Given token does not mat
Oct 30 16:24:26 jcp55ebb9af6fa0 info    component disconnected: jitsi-videobridge.jitsi.XXXX.com (false)
Oct 30 16:24:31 jcp55ebb9b339d0 info    Incoming Jabber component connection
Oct 30 16:24:31 jitsi-videobridge.jitsi.XXXX.com:component      info    Component authentication failed for jitsi-videobridge.jitsi.XXXX.com
Oct 30 16:24:31 mod_component   info    Disconnecting component, <stream:error> is: <stream:error><not-authorized xmlns='urn:ietf:params:xml:ns:xmpp-streams'/><text xmlns='urn:ietf:params:xml:ns:xmpp-streams'>Given token does not mat
Oct 30 16:24:31 jcp55ebb9b339d0 info    component disconnected: jitsi-videobridge.jitsi.XXXX.com (false)

and to debug

Oct 30 16:30:18 general info    Shutdown complete
Oct 30 16:30:18 general info    Hello and welcome to Prosody version 0.9.12
Oct 30 16:30:18 general info    Prosody is using the select backend for connection handling
Oct 30 16:30:18 portmanager     info    Activated service 's2s' on [::]:5269, [*]:5269
Oct 30 16:30:18 portmanager     info    Activated service 'c2s' on [::]:5222, [*]:5222
Oct 30 16:30:18 portmanager     info    Activated service 'legacy_ssl' on no ports
Oct 30 16:30:18 mod_posix       info    Prosody is about to detach from the console, disabling further console output
Oct 30 16:30:18 mod_posix       info    Successfully daemonized to PID 3391
Oct 30 16:30:18 portmanager     info    Activated service 'component' on [127.0.0.1]:5347, [::1]:5347
Oct 30 16:30:18 portmanager     info    Activated service 'http' on [::]:5280, [*]:5280
Oct 30 16:30:18 portmanager     info    Activated service 'https' on [::]:5281, [*]:5281
Oct 30 16:30:20 mod_bosh        info    Client tried to use sid '9b51823a-70a5-4eb0-8330-6fa276733b0f' which we don't know about
Oct 30 16:30:21 jcp55db84258ab0 info    Incoming Jabber component connection
Oct 30 16:30:21 jitsi-videobridge.jitsi.XXXX.com:component      info    Component authentication failed for jitsi-videobridge.jitsi.XXXX.com
Oct 30 16:30:21 mod_component   info    Disconnecting component, <stream:error> is: <stream:error><not-authorized xmlns='urn:ietf:params:xml:ns:xmpp-streams'/><text xmlns='urn:ietf:params:xml:ns:xmpp-streams'>Given token does not match c
Oct 30 16:30:21 jcp55db84258ab0 info    component disconnected: jitsi-videobridge.jitsi.XXXX.com (false)
Oct 30 16:30:24 jcp55db8419e680 info    Incoming Jabber component connection
Oct 30 16:30:24 focus.jitsi.XXXX.com:component  info    External component successfully authenticated
Oct 30 16:30:26 jcp55db841b0510 info    Incoming Jabber component connection
Oct 30 16:30:26 jitsi-videobridge.jitsi.XXXX.com:component      info    Component authentication failed for jitsi-videobridge.jitsi.XXXX.com
Oct 30 16:30:26 mod_component   info    Disconnecting component, <stream:error> is: <stream:error><not-authorized xmlns='urn:ietf:params:xml:ns:xmpp-streams'/><text xmlns='urn:ietf:params:xml:ns:xmpp-streams'>Given token does not match c
Oct 30 16:30:26 jcp55db841b0510 info    component disconnected: jitsi-videobridge.jitsi.XXXX.com (false)
Oct 30 16:30:26 mod_bosh        info    Client tried to use sid '9b51823a-70a5-4eb0-8330-6fa276733b0f' which we don't know about
Oct 30 16:30:27 c2s55db841173a0 info    Client connected
Oct 30 16:30:27 c2s55db841173a0 info    Authenticated as focus@auth.jitsi.XXXX.com
Oct 30 16:30:27 jitsi-videobridge.jitsi.XXXX.com:component      warn    Component not connected, bouncing error for: <iq id='877ku-1094' type='get' to='jitsi-videobridge.jitsi.XXXX.com' from='focus@auth.jitsi.XXXX.com/focus70297572565719
Oct 30 16:30:31 jcp55db84281260 info    Incoming Jabber component connection
Oct 30 16:30:31 jitsi-videobridge.jitsi.XXXX.com:component      info    Component authentication failed for jitsi-videobridge.jitsi.XXXX.com
Oct 30 16:30:31 mod_component   info    Disconnecting component, <stream:error> is: <stream:error><not-authorized xmlns='urn:ietf:params:xml:ns:xmpp-streams'/><text xmlns='urn:ietf:params:xml:ns:xmpp-streams'>Given token does not match c
Oct 30 16:30:31 jcp55db84281260 info    component disconnected: jitsi-videobridge.jitsi.XXXX.com (false)
Oct 30 16:30:33 mod_bosh        info    New BOSH session, assigned it sid '368201b7-08dd-4d5e-97bd-a6f5d65ab40b'
Oct 30 16:30:34 bosh368201b7-08dd-4d5e-97bd-a6f5d65ab40b        info    Authenticated as 30a3111c-91fb-4491-8a85-c253f6e8fdb5@jitsi.XXXX.com
Oct 30 16:30:36 jcp55db8420bc60 info    Incoming Jabber component connection
Oct 30 16:30:36 jitsi-videobridge.jitsi.XXXX.com:component      info    Component authentication failed for jitsi-videobridge.jitsi.XXXX.com
Oct 30 16:30:36 mod_component   info    Disconnecting component, <stream:error> is: <stream:error><not-authorized xmlns='urn:ietf:params:xml:ns:xmpp-streams'/><text xmlns='urn:ietf:params:xml:ns:xmpp-streams'>Given token does not match c
Oct 30 16:30:36 jcp55db8420bc60 info    component disconnected: jitsi-videobridge.jitsi.XXXX.com (false)
Oct 30 16:30:41 jcp55db8431f790 info    Incoming Jabber component connection
Oct 30 16:30:41 jitsi-videobridge.jitsi.XXXX.com:component      info    Component authentication failed for jitsi-videobridge.jitsi.XXXX.com
Oct 30 16:30:41 mod_component   info    Disconnecting component, <stream:error> is: <stream:error><not-authorized xmlns='urn:ietf:params:xml:ns:xmpp-streams'/><text xmlns='urn:ietf:params:xml:ns:xmpp-streams'>Given token does not match c
Oct 30 16:30:41 jcp55db8431f790 info    component disconnected: jitsi-videobridge.jitsi.XXXX.com (false)
Oct 30 16:30:46 jcp55db84339620 info    Incoming Jabber component connection
Oct 30 16:30:46 jitsi-videobridge.jitsi.XXXX.com:component      info    Component authentication failed for jitsi-videobridge.jitsi.XXXX.com
Oct 30 16:30:46 mod_component   info    Disconnecting component, <stream:error> is: <stream:error><not-authorized xmlns='urn:ietf:params:xml:ns:xmpp-streams'/><text xmlns='urn:ietf:params:xml:ns:xmpp-streams'>Given token does not match c
Oct 30 16:30:46 jcp55db84339620 info    component disconnected: jitsi-videobridge.jitsi.XXXX.com (false)
Oct 30 16:30:51 jcp55db8420c180 info    Incoming Jabber component connection
Oct 30 16:30:51 jitsi-videobridge.jitsi.XXXX.com:component      info    Component authentication failed for jitsi-videobridge.jitsi.XXXX.com
Oct 30 16:30:51 mod_component   info    Disconnecting component, <stream:error> is: <stream:error><not-authorized xmlns='urn:ietf:params:xml:ns:xmpp-streams'/><text xmlns='urn:ietf:params:xml:ns:xmpp-streams'>Given token does not match c
Oct 30 16:30:51 jcp55db8420c180 info    component disconnected: jitsi-videobridge.jitsi.XXXX.com (false)
Oct 30 16:30:52 mod_bosh        info    New BOSH session, assigned it sid '9aae9bab-ba88-4cd5-b620-4dbe16e89f30'
Oct 30 16:30:53 bosh9aae9bab-ba88-4cd5-b620-4dbe16e89f30        info    Authenticated as 6f8c13ba-7972-467d-b2cb-989bc6f90e96@jitsi.XXXX.com
Oct 30 16:30:54 bosh368201b7-08dd-4d5e-97bd-a6f5d65ab40b        info    BOSH client disconnected
Oct 30 16:30:55 bosh9aae9bab-ba88-4cd5-b620-4dbe16e89f30        info    BOSH client disconnected
Oct 30 16:30:56 jcp55db84313940 info    Incoming Jabber component connection
Oct 30 16:30:56 jitsi-videobridge.jitsi.XXXX.com:component      info    Component authentication failed for jitsi-videobridge.jitsi.XXXX.com
Oct 30 16:30:56 mod_component   info    Disconnecting component, <stream:error> is: <stream:error><not-authorized xmlns='urn:ietf:params:xml:ns:xmpp-streams'/><text xmlns='urn:ietf:params:xml:ns:xmpp-streams'>Given token does not match c
Oct 30 16:30:56 jcp55db84313940 info    component disconnected: jitsi-videobridge.jitsi.XXXX.com (false)
Oct 30 16:30:57 jitsi-videobridge.jitsi.XXXX.com:component      warn    Component not connected, bouncing error for: <iq id='877ku-1143' type='get' to='jitsi-videobridge.jitsi.XXXX.com' from='focus@auth.jitsi.XXXX.com/focus70297572565719
Oct 30 16:31:01 jcp55db84345400 info    Incoming Jabber component connection

#13

The only error I see is that the secrets for the jvb component do not match, the one in the prosody config for your domain and the one in /etc/jitsi/videobridge/config. Fix it and try again.
I see that the bosh connection go authenticated, do you still see the uknown host error in the consoe logs?


#14

Hi damencho,

after i fix the secret the other party member didnt left. But i only see the avatar and get a new log info:

SLF4J: Class path contains multiple SLF4J bindings.
SLF4J: Found binding in [jar:file:/usr/share/jitsi-videobridge/lib/slf4j-jdk14-1.7.7.jar!/org/slf4j/impl/StaticLoggerBinder.class]
SLF4J: Found binding in [jar:file:/usr/share/jitsi-videobridge/lib/slf4j-simple-1.6.1.jar!/org/slf4j/impl/StaticLoggerBinder.class]
SLF4J: See http://www.slf4j.org/codes.html#multiple_bindings for an explanation.
SLF4J: Actual binding is of type [org.slf4j.impl.JDK14LoggerFactory]

And i didnt see any “host” messages in the console log.

Regards
Chris


#15

Is your jvb behind nat? Smeels like configuration problem: https://github.com/jitsi/jitsi-meet/blob/master/doc/quick-install.md#advanced-configuration


#16

Hi damencho,

no is all internal ip addresses with no NAT use.

Regards
Chris


#17

Can it be a firewall on the jvb machine? The jvb machine has an address from the same network as the clients right?
If there is no firewall, can you paste your js console log then? Do you see ice failed or ?


#18

Hi damencho,

thanks for your help but my management stopped the project :frowning:

So The Threat can be closed :frowning:

Best wishes

Chris