We do experience the same issue. Sometimes our users use a room in the span of several days and as a result there are sometimes 5-6 ghosts just hanging around and one of them is the room admin, so we cant even kick out those ghosts.
These ghosts are usually appearing after a user is being disconnected (mobile or browser) without explicitly leaving the room.
We have a vanilla/quick install on Ubuntu 18.04 installation.
sudo dpkg -l | grep -i jitsi
ii jicofo 1.0-508-1 amd64 JItsi Meet COnference FOcus
ii jigasi 1.1-38-g8f3c241-1 amd64 Jitsi Gateway for SIP
ii jitsi-meet-prosody 1.0.3729-1 all Prosody configuration for Jitsi Meet
ii jitsi-meet-web-config 1.0.3729-1 all Configuration for web serving of Jitsi Meet
ii jitsi-videobridge 1126-1 amd64 WebRTC compatible Selective Forwarding Unit (SFU)
Please let us know if we can help you with debugging.
I was about to open a new post then I found this post seems describing my issue.
I found if the jitsi client (browser, desktop applications) closed abnormally (for example on Windows Ctrl+Alt+del then end jitsi by killing the process, or the participants disconnect because of poor connection), that user will stay in the room forever. Next time I enter the same room, the previous me is there and I can’t kick it out because the current me is not the host. I can replicate the issue on meet.jit.si as well.
Yeah I got the users out of the rooms by going to
and disabling the recent list features.
This deletes all existing rooms (they are automatically re-created when you go to the URL, so no worries) and resets everything.
I no longer see ghost users when I re-enter a room for a new meeting in the same room some days later. Still, when the connection gets lost and a user reconnects during the same meeting, the old user is still in the meeting. So it’s not a perfect solution but better than beforehand.