Failure to record meeting

Yes,we do installation and launch as a user with root.

What’s the output of this command?

uname -a

Linux Server-315038b6 4.15.0-135-generic #139-Ubuntu SMP Mon Jan 18 17:38:24 UTC 2021 x86_64 x86_64 x86_64 GNU/Linux

root@Server-315038b6:/home/jibri# lsb_release -a
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 18.04 LTS
Release: 18.04
Codename: bionic

@desmond.yang As a last resort, you may give it a try with that script. I have installed jibri on ubuntu-18 multiple times without any issues…

If that doesn’t work too, you can come back to this troubleshooting.

If you do choose the script, say yes for secure domain.

@desmond.yang and what’s the output of this one?

lsmod | grep snd_aloop

root@127:/home/huawu# lsmod | grep snd_aloop
snd_aloop 24576 0
snd_pcm 110592 1 snd_aloop
snd 86016 5 snd_seq,snd_timer,snd_seq_device,snd_aloop,snd_pcm
root@127:/home/huawu#

@Freddie @Prashanth
If we install the jibri and jitsi-meet on different instance, do we need any additional configuration?
We can record the meeting,but the mp4 file was wrong.
Which configuration is wrong? The chrome can’t get the meeting video stream.

The URI is “https://voip.imp.com/111#config.iAmRecorder=true&config.externalConnectUrl=null&config.startWithAudioMuted=true&config.startWithVideoMuted=true&interfaceConfig.APP_NAME=“Jibri”&config.analytics.disabled=true

You need to open port 5222 on Jitsi so Jibri can access it.

@Freddie @Prashanth

We reconfigured the prosody and it worked.
Thanks for your support. :slightly_smiling_face:

@desmond.yang , can you please share your configurations? I am still facing the
“FINE: [50] org.jitsi.jibri.selenium.pageobjects.CallPage.apply() Not joined yet: APP is not defined” error.