Failed to start a Jibri session, no Jibris available

#1

Hi,

I have issue in setting up Recording enabled with jibri on Digitalocean.

VM 1 : Jitsi VM 2: Jibri

Jibri Log:

2019-09-23 06:44:55.313 INFO: [136] org.jitsi.xmpp.mucclient.MucClient.log() [MucClient ] closed on error:
org.jivesoftware.smack.XMPPException$StreamErrorException: host-unknown You can read more about the meaning of this stream error at
This server does not serve auth.domain-name</stream:error>
at org.jivesoftware.smack.tcp.XMPPTCPConnection$PacketReader.parsePackets(XMPPTCPConnection.java:1064)
at org.jivesoftware.smack.tcp.XMPPTCPConnection$PacketReader.access$300(XMPPTCPConnection.java:1000)
at org.jivesoftware.smack.tcp.XMPPTCPConnection$PacketReader$1.run(XMPPTCPConnection.java:1016)
at java.lang.Thread.run(Thread.java:748)

Jicofo log :

Jicofo 2019-09-23 06:12:16.392 SEVERE: [89] org.jitsi.jicofo.recording.jibri.JibriSession.log() Unable to find an available Jibri, can’t start
Jicofo 2019-09-23 06:12:16.394 INFO: [89] org.jitsi.jicofo.recording.jibri.JibriRecorder.log() Failed to start a Jibri session, no Jibris available

Prosody config : version : prosody-0.11

storage = “memory”
muc_room_cache_size = 1000

Kindly suggest what is causing this issue.

Thanks & Regards,
Rajeshkanna

#2

Apparently some xmpp domain in your jibri config is wrong and is unknown to prosody.

#3

Thanks damencho!. After changing the XMPP settings on the jibri config file from IP adddress to domain-name.com. The Recording started to happen.

After Start Recording it says “Recording failed to start” and close the process.

Jibri log.0.txt

2019-09-23 11:13:24.152 FINE: [35] org.jitsi.jibri.statsd.JibriStatsDClient.incrementCounter() Incrementing statsd counter: start:recording
2019-09-23 11:13:24.159 INFO: [35] org.jitsi.jibri.status.JibriStatusManager.log() Busy status has changed: IDLE -> BUSY
2019-09-23 11:13:24.161 INFO: [35] org.jitsi.jibri.api.xmpp.XmppApi.updatePresence() Jibri reports its status is now JibriStatus(busyStatus=BUSY, health=OverallHealth(healthStatus=HEALTHY, details={})), publishing presence to connections
2019-09-23 11:13:24.161 INFO: [35] org.jitsi.xmpp.mucclient.MucClientManager.log() Setting a presence extension: org.jitsi.xmpp.extensions.jibri.JibriStatusPacketExt@230ec393
2019-09-23 11:13:25.847 FINE: [44] org.jitsi.jibri.selenium.pageobjects.CallPage.visit() Visiting url https://domain.com/fiercewolvespaintexactly#config.iAmRecorder=true&config.externalConnectUrl=null&config.startWithAudioMuted=true&config.startWithVideoMuted=true&interfaceConfig.APP_NAME=“Jibri”&config.analytics.disabled=true&config.p2p.enabled=false
2019-09-23 11:13:56.923 SEVERE: [44] org.jitsi.jibri.selenium.pageobjects.CallPage.visit() Timed out waiting for call page to load
2019-09-23 11:13:56.934 INFO: [44] org.jitsi.jibri.selenium.JibriSelenium.onSeleniumStateChange() Transitioning from state Starting up to Error: SESSION Failed to join call
2019-09-23 11:13:56.936 INFO: [44] org.jitsi.jibri.service.impl.FileRecordingJibriService.onServiceStateChange() File recording service transitioning from state Starting up to Error: SESSION Failed to join call
2019-09-23 11:13:56.936 INFO: [44] org.jitsi.jibri.api.xmpp.XmppApi.invoke() Current service had an error, sending error iq
2019-09-23 11:13:56.938 FINE: [44] org.jitsi.jibri.statsd.JibriStatsDClient.incrementCounter() Incrementing statsd counter: stop:recording

Kindly suggest to resolve this issue.

Thanks & Regards,
Rajeshkanna

#4

You jibri instance cannot open the page (timeouts after 30 seconds I think). Check firewall and make sure jibri can access the web page. Also make sure you run jibri with java8.