Hey guys. I set up jitsi on a VPS with the intention of bridging it with Element. The initial installation of jitsi was successful, but I procrastinated on taking the next step and didn’t touch jitsi for a few months. When I got on today, I was unable to create a room. I’ve surfed around trying to find some potential solutions, but wasn’t able to find anything. Forgive me as I am still somewhat of a noob when it comes to this stuff.
Welcome to the forum.
Can you share the logs from your browser’s js console?
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[Exception… “Component returned failure code: 0x80004001 (NS_ERROR_NOT_IMPLEMENTED) [nsIAppStartup.secondsSinceLastOSRestart]” nsresult: “0x80004001 (NS_ERROR_NOT_IMPLEMENTED)” location: “JS frame :: resource:///modules/BrowserGlue.jsm :: _collectStartupConditionsTelemetry :: line 1598” data: no] BrowserGlue.jsm:1598:9
Error: Can’t find profile directory.
update.locale file doesn’t exist in either the application or GRE directories
Bumping this again. Still can’t figure out what’s going wrong
Can you describe a bit more what you’re seeing when you try to create a room? When you say you’re unable to create a room, what exactly does that mean? Do you get an error message? Does the screen crash? Do you even get the landing page where you create rooms?
It says that I’m disconnected and gives a countdown timer until it tries again.
Are all required ports open and accessible? Check to make sure you don’t have a firewall blocking access to ports. If all is properly configured on that end, share your Jicofo logs.