Error jvb bridge channel send: no opened channel

Hello,

I installed jitsi by docker and works in local network, but when try access external, i get the message on console of browser [modules/RTC/BridgeChannel.js] <l._send>: Bridge Channel send: no opened channel.

I open ports on my firewall to access 10000/udp, 443/tcp, 8443/tcp, 80/tcp, 8000/tcp and 4443/tcp

I set IP of my host docker on the .env in DOCKER_HOST_ADDRESS

obs: I’m using apache to reverse proxy.

someone passed this problem? I don’t know how to solve it.
Thanks.