Error Jibri when starts record

I have a vm with jitsi installed that works fine. I have installed Jibri on another server for the recordings but I cannot get it to work well.
First the recording has stopped warning appears and then recording failed to start.

The SEVERE error I have on the Jibri server is the following:
2020-05-18 11:30:35.658 INFO: [34] org.jitsi.jibri.api.xmpp.XmppApi.handleJibriIq() Received JibriIq from environment [MucClient id=meet hostname=meet]
2020-05-18 11:30:35.658 INFO: [34] org.jitsi.jibri.api.xmpp.XmppApi.handleStartJibriIq() Received start request
2020-05-18 11:30:35.659 INFO: [34] org.jitsi.jibri.api.xmpp.XmppApi.handleStartJibriIq() Sending ‘pending’ response to start IQ
2020-05-18 11:30:35.659 INFO: [36] Starting service
2020-05-18 11:30:35.659 SEVERE: [36] Error starting Jibri service : org.jitsi.jibri.util.CallUrlInfoFromJidException: Unable to extract call url info from Jid (stripFromRoomDomain =, xmppDomain = with stack:

Could you help me?


I’ve already solved it.
Thank you

hi! how u solved it?

Hi, @grgorianaleksandr yes, is working fine.

but how did you fix this error? can you tell me

Hi @grgorianaleksandr, in my case, the problem was the DNS resolution. Adding in the /etc/hosts the following FDQN: conference, auth, jitsi-videobridge and internal pointing to the internal IP of the jitsi server was enough.
I added all the fqdn contained in the jibri config.json file.

thanks for your reply!
could you please show by example what and how you entered in /etc/hosts

my config.json:

"xmpp_server_hosts": [
            "xmpp_domain": "",
            "control_login": {
                "domain": "",
                "username": "jibri",
                "password": "jibripass"
            "control_muc": {
                "domain": "",
                "room_name": "JibriBrewery",
                "nickname": "jibri"
            "call_login": {
                "domain": "",
                "username": "recorder",
                "password": "recorderpass"

according to your advice, I wrote in /etc/hosts on my jibri server: localhost

( - internal IP of my jitsi server)

it is right /etc/hosts?

No need to internal addresses, only localhost
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Hello, must be in localhost, recorder is FQDN for jibri.

Point to your jitsi server:

Also you have add in /etc/hosts to the jitsi server point to IP of jibri server.

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