we are hosting two instances of jitsi meet. The first is a standalone jitsi web application for our online conferences. The second is used inside our Matrix-Element as a jitsi meet widget.
Here is our observed scenario: Everytime we join a conference via Matrix-Element jitsi meet widget, we can not see the webcam videos of any other participant unless we activate our own webcam video. After that it works just fine and we are able to disable/enable our webcam videos without any side effects.
This behavior does not occur on our standalone jitsi meet instance.
Our clients are a little bit irritated and we couldn’t figure out how to solve or change this effect. Could it be that it is a security feature or is it a bug?
Thank you very much for your help and we appreciate your work!