Download the app from a web browser not working with Apple

Hi, I’m having an issue where when in a web browser, users on an iPad or phone are being directed to download or go to the Jitsi app. Which is fine except on both iPhone and iPad, the “download the app” button isn’t activating.

Is anyone else having this issue? Is there a fix for this in the near future?

We offer a Telehealth platform for veterinarians who are often not very tech-savvy, so giving instructions with exceptions is causing a lot of confusion. We really don’t want to have to “remove” Apple products from our works-with options.

THANKS!!