Don't get caption button in Jitsi Meeting. Jigasi installed and transcription is working

Hi,
i finally managed to make jigasi transcription work. I invite it with ‘+’ button and URL “jitsi_meet_transcribe”. Then transcriber joins as non hidden participant. Also i dont see or find caption button anywhere in UI

Running latest version of Jisti-meet

Also sometimes Transcriber drops randomly get this error in jigasi log
2020-04-20 01:36:35.073 SEVERE: [829] org.jitsi.impl.neomedia.RTPConnectorOutputStream.log() Failed to send a packet to target /172.31.14.60:10000:java.io.IOException: No active socket.

Please assist

Regards
Saumya

Make sure you configure jigasi using a brewery room https://github.com/jitsi/jigasi#call-control-mucs-brewery
And enable it in interface config https://github.com/jitsi/jitsi-meet/blob/master/interface_config.js#L50 closedcaptions button.

Hi,

Thanks for your quick response.

I made the config (hope it was correct). But when I click on CC button, nothing happens. I can see error in logs. Sending you logs and also sip.configuration file.
sip-communicator.properties.txt (11.5 KB) jigasi.log (59.7 KB) jicofo.log (13.3 KB) jvb.log (48.1 KB)
Below are the config in the

Component “internal.auth.DNSDOMAIN.com” “muc”
storage = “internal”
muc_room_cache_size=1000
modules_enabled = {
“ping”;
}
admins = { “focus@auth.DNSDOMAIN.com”, “jvb@auth.DNSDOMAIN.com” }

VirtualHost “recorder.DNSDOMAIN.com
modules_enabled = {
“ping”;
}
authentication = “internal_plain”

Jicofo Config file have
org.jitsi.jicofo.auth.URL=XMPP:DNSDOMAIN.com
org.jitsi.jicofo.jigasi.BREWERY=JigasiBrewery@internal.auth.DNSDOMAIN.com

jicofo sip.properties
#Jigasi Connection
org.jitsi.jicofo.jigasi.BREWERY=JigasiBreweryRoom@internal.muc.DNSDOMAIN.com

*i have created jigasi & transcriber users in prosody
prosodyctl register jigasi auth.DNSDOMAIN.com
prosodyctl register transcriber recorder.DNSDOMAIN.com

Please suggest what we missed or made wrong config.

Regards
Saumya

@damencho Kindly assist and suggest how can we make it work

Did you resolve the above error. if yes then kindly help me for the same