Disconnected user remains in session

users
#1

Hi,
in a recent session, one particpant’s connection failed because their device ran out of power. However, the frame for this user remained in the session. After a second unintentionally interrupted session, we now have to orphan frames of this kind in the conference.
Is there any way to trigger closing these sessions or a garbage collect?

As a result, the conference remains open even when all active users leave.

Thanks for all advice.

A

#2

By default bosh is used. Which prosody are you using, we had seen problems like this with prosody 0.10 … I think. You should upgrade to 0.11.

#3

Hi Damian!

I tried running apt upgrade prosody but still stuck in 0.10.0 as it says it is the ‘latest version’.

any hints on forcing an update?

Thanks!

#4

Hi Jota,

follow these steps, it will solve your issue:

#upgrade prosody
echo deb http://packages.prosody.im/debian $(lsb_release -sc) main | sudo tee -a /etc/apt/sources.list
wget https://prosody.im/files/prosody-debian-packages.key -O- | sudo apt-key add -
sudo apt-get update
sudo apt-get install prosody
add 'Include "conf.d/*.cfg.lua"' in sudo nano /etc/prosody/prosody.cfg.lua