Hello. I have connection problem. i had multi group chats before on jiti and Everything was working fine but not today. I tried to connect to one group chat and i could not see video stream of people in the chat, also after 30 seconds i had this message on my screen : “Call restarted because of connection issue. Restart initiated because of a bridge failure”. Then I was kicked out of chat. I tried different browsers and even VPN and all was in vain. What is it ? Please help me out I need immediate assistance ! I live in Russia btw, could be this an issue ?Thank you.
Welcome to the forum.
Is this on meet.jit.si or on a private Jitsi server?
Quite possibly. There have been reports of people having problems accessing meet.jit.si from Russia.
VPN may work or not even in the best of time - if they block UDP it may be a serious problem. If you have never used a specific VPN before, you can’t be sure it works correctly.
Are you using Chrome? Does it work with Firefox?
However, if I understand the attached issue correctly (which, to be frank, I really don’t) something along your network egress is attempting to replace the cipher suite use for DTLS. Chrome rejects that, hence the failed connection. Firefox apparently does not mind. So even if Firefox works, I would be wary of the implications.
It was on meet.jit.si
I was using different browsers yesterday such as Chrome, Opera, Edge and Mozilla. No, sadly it doesen’t work with Mozilla Firefox as well. So I still have no clue how to fix it (((
If I install the private jitsi server - will it help for users from Russia?
Even Google Meet is affected so this is not specific to meet.jit.si but rather WebRTC connections out of Russia. Not sure if setting up yet another Jitsi server is going to help unless you do something different.
Disclaimer: I have practically no real experience on this subject (other than having users in the same boat). I’m merely sharing my limited understanding of the matter which may or may not be accurate. Do take it with a pinch of salt.
Private jitsi server help to solve you problem?
Nope, it doesen’t
STUN and TURN server can solve this problem?