Conference lost after 20 seconds


Greetings to the community,

I have a problem with Jitsi, I made the automatic installation on an Ubuntu 16 server, this process showed no error, however, when starting any conference, it is disconnected at 20 seconds, I share the following video where You can see the moment.


I have used my own ssl certificate generated by Godaddy, however, I do not understand if for the subdomain auth.domain it is necessary to buy or acquire another different certificate, I share the configuration of my jitsi, to see if any of you can help me solve my problem, thank you very much



ICE failed normally is because of firewall, not doing port forwarding or not setting up jvb its local and public address, take a look at:



Thank you very much for your quick response, the sending of a new video, where I compare you with my configuration and the firewall rules, however, the error continues, could you please tell me what other change you could make.

Click VIDEO 2



Your settings seem wrong to me, 10.x.x should be local address and in the public one is the public internet address where people over internet can access your server.


@damencho Thank you very much for your indication, in fact the conference server, is already working correctly, my error was the IP.

I have another difficulty at this time, I am installing the recording system on a different machine, using the video ( however, I do not execute the command

modprobe snd-aloop

It shows me the following error:

I have not found a way to install or execute it, could you tell me how to do it?

Thank you


You need a linux kernel which has support for this device. Check your kernel.


Thanks for responding, I have a problem with the kernel change, I currently have my servers in Google Cloud, however, no matter how hard I try to make the change, this is not allowed, for security issues of Google, there is some way to correct jibri in kernel 4.15.0-1024-gcp?

Image 1

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You can use that kernel, you just need to compile the snd-aloop module.


you could please tell me how I install it in ubuntu 16 tls I can not find it anywhere, please.


@damencho Sorry for the inconvenience, but could not find anywhere, how to compile the module snd-aloop in the kernel 4.15.0-1024-gcp, could you please tell me how to do it. thank you