Cannot recording jibri

Dear all,
i try installation jitsi and jibri
jitsi: i used linux ubuntu 18.04 desktop
jibri: i used linux ubuntu 16.04 server

when i try, in jitsi only gives information preparing to recording, after 30 seconds, the jitsi gives in inforamation that recording is unvailable

i give attachment jicofo’s log and jibri’s log

please give advice for me.

thank youjicofo.log (65.8 KB) log.0.txt (66.4 KB)

I’m not familar with the log but it seems that Jibri failed to join call. Does the Ubuntu 16.04 server resolv vicon.intrac.com?

yes, jibri can resolve vicon.intrac.com ipaddress, using same dns server