This morning I realized there was an issue with my Jitsi meet program where it drops video and audio when a 3rd person connects to the room.
We have our own server set up and it did the same thing for my modified version so I downloaded the base Jitsi-meet, ran npm install, make and then started my server. It does the same thing. I’ve attached the google chrome output log in hopes that someone can help me figure out what’s going wrong.
I’ve been told that the appropriate ports were forwarded (443,4443, 10000).
If you need something else, please let me know and advise how i can get it. I’m still new to posting and debugging.
It’s the jvb log that you need to open, not the js log. The 10000 udp stuff is easy to debug, first setup jitsi to disable p2p to allow you to test with 2 computers (it’s more easy that way), then on the first station look at the trafic with tcpdump or wireshark on port 10000, does it start toward your server ? hopefully yes, then is there a reply ? if not (as likely given the symptoms) go to your server and use tcpdump or tshark to see if udp packets are received on port 10000. If no packets are received while they are starting from your station (remember these packets don’t flow when your computer is the only one connected) then you are almost there, you have to find where the packets are blocked.
Huh. All these errors, you sure you kept to the basic simple install and did not add some enhancements of your own ? I wonder if you are using jvb2, in this case I’d think there would be pairing errors in the jvb log if the main problem was the 10000 UDP (there could have been pairing errors in the jvb1 logs but I never noticed when I was still using it), there are possibly bigger problems. Did you consider setting up a VM and doing a fresh install ?
The error you see XMPP error: <iq email@example.com/focus1642318772068735' firstname.lastname@example.org/883603e2-484c-4dcb-8fd0-62ee37bd7d70' id='wjmjS-120' type='error'><error type='auth'><not-authorized xmlns='urn:ietf:params:xml:ns:xmpp-stanzas'/></error></iq>
Has to do with 2020-05-06 10:51:09.807 INFO:  Videobridge.start#892: Authorized source regexp: email@example.com/.*
Can you remove from your config org.jitsi.videobridge.AUTHORIZED_SOURCE_REGEXP and try again?