Authentication Error - Incorrect Username and Password

Hello everyone,

I have set up a Jitsi server for use, which works fine, until I try to set up an authentication feature.

I followed the exact same steps in the instructions: https://www.digitalocean.com/community/tutorials/how-to-install-jitsi-meet-on-ubuntu-18-04 .

But whenever I try to login as a host with a username and password combination that I registered using

sudo prosodyctl register user your_domain password

It says:

Error Incorrect Username and Password

Please let me know if you would like to see the config files for troubleshooting.

1 Like

I have same problem, do username has to be in email format? I used just username
Any help?
Thanks in advance

PS
I already solved it , incase someone needs help follow:

  1. check file /etc/jitsi/jicofo/config with following information:

sets the username to use for XMPP user logins

JICOFO_AUTH_USER=focus

sets the password to use for XMPP user logins

JICOFO_AUTH_PASSWORD= password

Now register focus user with
sudo prosodyctl register focus jitsi.server.com password
you have to use this password when login
I still have to do some research to find how can add additional users