Authentication by LDAP using the user’s email

I´d like to know how to perform the user authentication in a JITSI form by sending the complete email; so far, it hasn´t been successful because a ‘Connecting’ message appears and nothing else happens,
I´ve already tried to configure LDAP to obtain the mail, but we´ve noticed that when I send it,
the JITSI form omits the @domain and it send only the user name, so, is there any way to be able to do the LDAP authentication using the user´s e-mail?

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