I’ve been trying out meet.jit.si, I’d really like to migrate to a FOSS videocalling solution.
Sadly there’s a problem with my audio. From my end the calls seem to work fine but people I talk to always complain about my audio getting distorted. It’s not a continuous problem apparently. It usually starts out fine and then gradually gets worse. Then it magically resolves itself occasionally.
I’ve asked someone to record a sample and I have to say it’s a dealbreaker. I would like to share the recording but the upload button complains that new users can’t upload files.
I need some help troubleshooting this issue. How do I figure out why this is happening? Should I look at Firefox settings, System Preferences’ Sound section didn’t seem to have anything interesting (I’m on macOS).
This is most likely noise suppression kicking in. JItsi probably detected some noisiness from your mic and then tried to regulate it. To confirm (or rule this out), you can try a meeting with noise suppression disabled by passing a URL param e.g.
Neither of these seem to help. Though I’m not sure I’m managing to set them. When I add one of these to the URL and press enter, the page doesn’t reload or anything. Is there a way to check whether the change has taken effect?
I did find a checkbox for noise suppression in the settings menu though and I suspect it’s off by default?
The distortion, or at least similar distortion does show up when using that WebRTC sample. If I understand correctly this means the problem has nothing to do with Jitsi and everything with either WebRTC or Firefox, right?
I use to have distorted audio-calls with my last computer and now, with the new computer and gettiing it with Fedora preinstalled audio is not a problem; your sound-card doesn’t work with the OS you’ve chosen; replace the sound-card with one that does work with your computer’s operating system. That will fix your audio problem.