Android app keeps You have been disconnected

Install & Config
#1

Hiya,

Thank you for creating and helping with Jitsi.
I have a valid SSL certificate, which is fine on a web browser (connection is secure) but I have always “You have been disconnected” whenever I create/join on a Mobile Jitsi app on Android 10. I have tested on 3 different Mobiles on WiFi and Mobile data.
Error message:
You have been disconnected.
You may want to check your network connection. Reconnecting in x sec…
I reinstalled Jitsi few times on Debian 9, tried on Apache and Nginx both the same problem.
Can you please help me where to look to fix the problem?
Thanks

#2

What does https://whatsmychaincert.com/ say about your cert?

1 Like
#3

Sorted.
Thank you Gadgetusaf, you saved my day.
My certificate was missing intermediate one, after uploading both in one file Mobile app working perfectly well.
Have a nice day.

#4

I have the same issues, only mobile devices are disconnecting, I check the certificate at https://whatsmychaincert.com and it say correct chain. I even generated the certificate to check the expiry and it is still good till November of 2020. Where else should I check to solve this issue? Thank you in advance.

#5

i am using the android sdk, and the meet.jitsi.si url but still i get this message even if my internet connection is good
please can someone tell how to solve this error