Alternatively recording failed on different meet.jit.si

users meet.jit.si
#1

Hi,

We have a weird problem :thinking:
An error occurred on start recording to Dropbox or Youtube live from different jitsi rooms.

doesn’t work on https://meet.jit.si/azerty-1234567
work on https://meet.jit.si/azerty-12345678

We have tried on different OS / Browser (MacOS, Windows, Chrome, Safari), different connections, same problem…

any idea ?

Capture d’écran 2021-05-27 à 11.24.03
Capture d’écran 2021-05-27 à 11.24.031182×223 45.7 KB

#2

I identified that the problem came from a specific shard : meet-jit-si-eu-west-2b-s19

Capture d’écran 2021-05-27 à 11.33.44

#3

We are aware of the issue and we are working on fixing it

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