We’ve just moved a meeting of ten people from Zoom (where it was working fine) to meet.jit.si, with great results except that one participant can’t get in. Everything works normally until “Select Allow when your browser asks for permissions” - then the “allow” box appears for a second, and disappears before she’s able to use it.
I can’t work out why this is happening. She is using Chrome (on Windows 10) with pop-ups enabled. Her camera and microphone work perfectly otherwise (e.g. in Zoom). Has anybody got any ideas about why this would be happening?
Update: strangely, now, she is able to enter the meeting and hear what is being said. But her camera and microphone remain switched off, and on her screen icon it says that she’s switched off the camera and muted the microphone. She hasn’t! Any ideas?
I’d be really grateful for any thoughts. I realize it’s probably something quite simple that I just haven’t thought of. Thank you!