Hello, all. After using and testing Jitsi happily for quite some time, we’ve encountered a new problem. A user will enter the call and suddenly all user tiles go black, all users are muted, and none can unmute. Leaving and re-entering the room does not help. I haven’t experienced this enough times to definitively troubleshoot.
The first time, it was only two users and I fixed it by both users leaving the room and returning after a minute.
The second time was many users. We started with two working fine. A third came in and we all went black (except I could see my video). As new users came in, they were all muted and black. Leaving and returning did not help. I then left, cleared my cache, restarted my browser, and the room worked correctly. I am using Chrome on Debian 10.3.
Has anyone else experienced this? Thanks