Good morning community.
We are trying to debug some participant’s disconnection issues. We have a working jitsi meet installation and we found the following messages at jvb.log:
WARNING:  [confId=e6f7b81f6852baa5 epId=273ea3c1 gid=365890 stats_id=Al-Ygj conf_name=8689719045] EndpointConnectionStats.processReportBlock#117: Suspiciously high rtt value: 7872.414429 ms, remote processing delay was PT0.059585571S (3905), srSentTime was 2020-09-08T21:47:45.827Z, received time was 2020-09-08T21:47:53.759Z
On a fresh installation (prod), we weren’t able to find the following information: confId, stats_id, conf_name, etc.
WARNING: Suspiciously high rtt value: 25337.162598 ms, remote processing delay was PT15.045837402S (986044), srSentTime was 2020-09-07T23:25:28.249Z, received time was 2020-09-07T23:26:08.632Z
So I wonder which config file should be modified in order to display this information (I guess it is “logging.propierties” file located at /etc/jitsi/videobridge directory, but have no idea about which parameter should be modified).
I hope someone can help us to figure it out.